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27977
June 18th, 2005 19:00
Help! I cannot change channels on my cable box using my Media Center remote.
I just bought a Dimension 8400 and can't get my Media Center remote control to change the channel of my cable box. I have everything hooked up correctly: I have the remote sensor box hooked up via USB to my computer and this connection works (when I push the green Media Center button, the Media Center application opens). However, when I push any of the numeric keys or the channel up/down keys, the red light in the remote sensor lights up, but the channel does not change on my cable box . I've gone throught the remote setup (manual and automatic) numerous times in the Media Center Setup Wizard, and have tried both of the IR transmitter cables using both ports on the remote sensor. I have even tried a different cable box (I have COX cable and a Scientific Atlanta Explorer 3250 cable box). The IR transmitter eye is directly over the sensor on my cable box, and the cable box is operating properly. I have plugged the remote sensor USB cable into a different slot and it still does not work. In my device manager, under Human Interface Devices only the Microsoft eHome Infrared Transceiver shows up and under the USB controllers, only the eHome Infrared Receiver shows up.
Does anyone have any suggestions?
Thanks!
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greggo22
2 Posts
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June 21st, 2005 03:00
lava890
1 Message
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July 3rd, 2005 03:00
gj-007
2 Posts
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July 9th, 2005 01:00
greggo22
2 Posts
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July 15th, 2005 02:00
I finally got my Media Center remote to change channels on my cable top box.
After multiple attempts of reattaching my little red IR sensor to the cable box, and then retraining the remote keys in the TV Setup menu, etc. it worked. I think the key was the location of the red input IR sensor.
Not sure if relevant, but it is placed directly over the lower left corner of the remote sensor on the cable box (since the remote sensor on the cable box is about 3x the size of the IR sensor.) Also the cable for the IR sensor is from the top of the box hanging downward, and not hanging down below the IR sensor like I previously had. Doubt that matters, but maybe since these seem to be highly sensitive little buggers. In comparison to my TIVO IR sensor, it's ridiculous because that IR sensor frequently becomes dislodged and dangles free and still works.
gj-007
2 Posts
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July 18th, 2005 17:00
Thanks for the advice Greg. In case that doesn't help some of the other people with the same problem I resolved the issue by restoring my factory settings. You do this by pressing Ctrl-F11 when the Dell screen appears when starting up. Make sure you back-up any files first as you lose everything. It's a bit of a hassle that you have to re-install any additional programs you have but the Media Center remote now works.
3250
1 Message
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June 5th, 2006 16:00
You will probably HATE my solution that worked for me.
I have an Explorer 3250 Scientific Atlanta cable box.
I had MCE 2002. I upgraded to MCE 2005 with a "free" Microsoft MCE remote, the 1040.
The upgrade did NOT work well and I did a clean install. This turned out to be MCE 2002 SP2, except after running the third UPDATE 2005 CD, and windows update, and manually running Rollup 2 (which finally installed) and the update of cable boxes and the remote IR update which requires Rollup 2 (you got the picture), WELL, with the IR emitter to the left of the clock as you look at it:
SUCCESS! By the way, the autoconfiguration has fast with the IR and you must just enter the channel number and the 3250 does not need an enter or OK.
Seemingly, the crux of the matter is the updated iR remote fix, which in turn needs a prior rollup 2 for MCE 2005.
To add injury to insult, my first install of MCE 2002 says 2005 on the CD's. Just a hint, after every restart, run Windows update again, before doing the manual installs, because some of the updates are sequential. After one of the updates, I was not suggested to restart, but forget it. Always restart.