Help! - Unhandled win32 exception occurred in svchost.exe

I would do this first

 

http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html

System file checker would have done this if it was bad.

It may be a problem with Windows update rather than the file in the error itself

 

Here are some things to do to fix common windows update problems, worth a try, do all of them.

 

click on the “Start” button then “Run” and enter the following command into the “Run” dialog box

· regsvr32 wuapi.dll

You should then receive a message to say it was successful. The above process then needs to be done for each of the following commands:-

· regsvr32 wups.dll

· regsvr32 wuaueng.dll

· regsvr32 wucltui.dll

· regsvr32 atl.dll

· regsvr32 msxml3.dll

Thanks for the quick reply. 

However....I already ran the system file checker.  I even did a restore to an earlier check point.

 

Can I just replace this file?  I would hate to have to wipe the whole laptop to fix this....ugh.

 

 - will

Thanks again. 

I just ran all of those register commands...all were successful...but the error continues.  Sigh

Hello again...

 

I have tried more things - like removing all of my McAfee virus scan programs - and still the error continues to occur when I try to run the Windows Update.

 

if anyone can help...that would be great.

 

thanks

 - will