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January 9th, 2014 12:00

Help: how to update to Windows 8.1

Hi,

I've just had my alienware x51 and before starting using it I would like to update W8 to W8.1. The problem is that the link for the update doesn't appear in the Windows store. Why?

I've tried everything Microsoft suggest: all W8 updated are installed, I've reset the store cache,... but the link doesn't pop up. I'm starting to doubt that the copy of W8 that comes with my x51 is not eligible to be updated. Anybody can help?

Thank you in advance.

9 Legend

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16.3K Posts

January 9th, 2014 12:00

ALL copies of Windows 8 are eligible for the 8.1 update.

Look through the solutions presented in this thread:
http://en.community.dell.com/support-forums/software-os/f/4677/t/19537901.aspx

 

 

11 Posts

January 10th, 2014 02:00

Thank you very much!

Reinstalling the windows update fixed the problem and the link to update W8.1 is now in the store.

Tonight I'll try to install it.

Regards

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