How Do I Find Information or Details on My Computer's System Administrator

Is your account a administator account or limited account? Go to control panel click user accounts and see if it says admin or limited. If it is limited click on your account and choose change account type and see if you can change it to admin.

Thank you for your response...however, I can't even get to my control panel. That

is one of the problems.  When I click on it it says my computer is restricted and I

have to contact the system administrator. Then it gives me a shut down message

and closes down control panel.

 

I am really stumped on this one.  I can't download anything without getting the

system administrator message and my computer is wide open and as far as I

know I do not have any security as I had just deleted my security for AOL at

their request as we were working on another issue and then they told me to

load up the newest McAfee for AOL but I can't do it.  It tells me that I have to

go through the system administrator and not only that it tells me that I am not

even logged on to the internet. But if I weren't logged on I wouldn't even be

able to get that far.

 

AOL Help tech said I needed to go through Dell to get the system administrator

information.

 

Any help is much appreciataed

 

Jenon

I am so sorry. Just as I hit the submit key the last time I remembered I hadn't added

the system type in.

 

I have a Dell with Windows XP but that is about all I can tell you because I keep getting the

stupid "go through your administrator message". 

 

I'd love to do that but I can't get to the control panel to get to the User Accounts to be able

to do any of that.

 

How do I check for "malware"?

 

I'm really grasping here if you hadn't noticed and it seems to all stem from the fact that I

can't get to the system administrator.

 

Also, once I click on the Control Panel Icon I get the contact the system administrator message

and then the Control Panel Icon disappears until I go in and do a system restore and then it comes

back until the next time I try to click on it......

 

I know I am asking the impossible here but if there is any help out there I am willing to listen.