HERE is the direct link to the Dell replacement CD form. Note, you must be the registered owner and have the service tag number to request replacements and not all systems (older systems) are eligible for the free replacements.
I am not a Dell Employee
Dell forum member since 2002
Dell Inspiron 15 - 5577 Laptop
Home Built Desktop PC with ASUS Z170, i7 6700K CPU
Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Studio One 3 Recordng Studio Software.
Dell SE2717HR 27" Monitor
Member of Nashville based R.O.P.E.
Hey........ thats useful
"You have to learn the rules of the game. And then you have to play better than anyone else." - Albert Einstein
Anyway, purchased a now declared-defunct dell desktop which arrived decades ago without os disk. Have product key, but have been unable to locate disk source. Am probably too late on this thread, but what the hell--have nothing to lose at this stage.
If you live in the United States, Request Backup Disks USA If in another Country, contact Dell Tech support in your Country.
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
#MicrosoftMVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
Please vote for this IdeaStorm idea so Dell fix the issue with OS media requests or have Microsoft provide a downloadable .iso for Windows 8:
Unfortunately however IdeaStorm requires a new login from the Community Forums.
Note for Windows Vista and Windows 7 you can use files from Digital River. If you use Activation Backup and Recovery to backup your current version of Windows Vista/7 you should be able to restore the product activation provided you selected the same version of Windows.
See Windows Reinstallation Guide/A Clean install of Windows for details on installing Windows (and downloading the Windows Vista/7 setup files):
Please click on the http://dell.to/1dRLByG link. Select Desktop or laptop for which you want to replace CD drive.
Select the type of Desktop or laptop type.
It will provide you with list of System Models.
Select the System Model for which you want to replace CD drive.
Click on Manuals and Documentation.
Click on Owner’s manual. The Owner’s manual will assist you with troubleshooting steps to replace CD drive for the system.
Hope this helps. Feel free to reply for any further question.
Thanks & Regards
To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region USA; India. For helpful Dell Support Videos, you may click Here.