How to open attachment

Question

Trying to open an e mail attachment - Wordpad Document, Size 104KB - I get the message 'There is not enough memory to open file C:/Docs etc - close all programs and try again'.   Nothing I do can open the file - I have about 83% free space on a Dell 8200 with 40GB.   Any thoughts?   Matt35.

dunedin · Answer

1. Copy it to hard drive and see if it will open

2. Check your Virtual Memory (Page File) size. It should be 1.5 times your RAM

3. How much RAM have you got?

4. If this is the only file causing problems it may be corrupted.

Try these first

Matt35 · Answer

Dunedin

Thanks for reply - I have 512MB total/272.2MB available/Total Virtual 1.72GB/Total available 1.31GB/ Page File space 1.22GB.

How do I try to take it to the Hard Disk -I have sent it to desktop but cannot open.

Looks corrupt?

Matt35

dunedin · Answer

All the memory setting seem OK, so this should not be a lack of memory problem

Right click the attachment / copy to...... and choose where to put it.

Then scan it with your antivirus and see if it will open.

If it won`t open right click it again / Properties and see what info is there

I said if it was the only such problem you have it might be a corrupted file from the sender. If none of above work could you ask for it to be checked by sender and then resent?

If you have this problem with all attachments then the fault is with you. Try sending yourself a similar attachment and see if it will open

Mary G · Answer

The sender might have sent you a shortcut instead of the actual file. This happens often. Look at the attachment's file extension and make sure it's a txt or doc file. Have the sender resend as a txt or doc file if it isn't.

Matt35 · Answer

Mary, Thanks, I have asked him to resend. Matt35.

Windows General

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