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10490
June 27th, 2007 08:00
How to repair corrupted MediaDirect without formatting hard disk
My MediaDirect is corrupted.
Now when I try to boot to MediaDirect, I get an error message like:
config.sys is missing
Dell Support advises me to repartition my hard disk to reinstall MediaDirect.
Is there another less painful way ?
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BELL BOY
1.1K Posts
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June 28th, 2007 14:00
Hi
You don’t mention computer make/model/OS or Dell MediaDirect version?
For Dell links to MediaDirect Repair Utility click here
A helpful Notebook forum post here, scroll down to part 4
Subject information from Dan Goodells web site is here
Alternatively, if your computer has PC Restore Symantec utility (a.k.a. DSR)?
You could use it but first save/back up all your personal files/data to CD/flash drive
DSR restores your computer to “out of box” system condition
kosiew
3 Posts
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June 29th, 2007 00:00
BELL BOY
1.1K Posts
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June 29th, 2007 22:00
Hi kosiew
OK, now know it’s MD 3.0
Assume MD Repair Utility is no use because of different HDD partitioning for MD 3.0
Are you sure your 640m doesn’t have the DSR utility?
640m User Manual here, unless you have damaged DSR by reformatting your HDD?
Disclaimer “DSR may not be available in certain countries nor on certain computers”
If you don’t have DSR utility :smileymad:
Then it looks like you are stuck with a reinstall job as explained by Dell Support
kosiew
3 Posts
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June 30th, 2007 03:00