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15490
May 8th, 2008 00:00
I have problems with Windows update installing Service Pack 3 (SP3) of Windows XP
I own a Dell E520 with Windows XP Pro. Media center installed. Today the Windows Update tried to install SP3 of Windows XP and ... FAILED!
Then I tried to manually repeat 3 times more the Windows Update, ... it foud the update ...tried to install it, and ... FAILED AGAIN for 3 times more.
Then I tried to install using a CD made the file xpsp3_5512.080413-2113_es_x86fre_spcd.iso and ... FAILED AGAIN !!.
Then I tried to install using a CD made the file xpsp3_5512.080413-2113_usa_x86fre_spcd.iso and ... FAILED AGAIN !!.
now, .....what do I have to do ?.
Thanks
idd00jea


ViperDew
33 Posts
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May 8th, 2008 00:00
mombodog
2 Intern
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12.7K Posts
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May 8th, 2008 02:00
Read carefully
http://support.microsoft.com/kb/950717/
ViperDew
33 Posts
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May 8th, 2008 02:00
WOOO HOOO!!!!
If you have Norton installed you must uninstall it totally for the update to work. Get the removal tool from the link below and since I have Norton 360 I provided that link as well to reinstall after the SP3 update.
Follow these below steps to do so:
Download Norton Removal Tool to remove the Norton product from your system, from this link:
http://service1.symantec.com/Support/norton360.nsf/docid/2007021006395575
Just click on the link
Then go to Step 2 and click on "Download" button.
Then select "Run" in the 2 pop-up windows come.And follow On-Screen instructions.
This is for NORTON 360 v2.2 otherwise you will install your own version of Norton.
To install your product click on this link :
http://spftrl.digitalriver.com/pub/symantec/tbyb/NAM/N360S200.exe
Then select "Run".
idd00jea
4 Posts
0
May 8th, 2008 14:00
No, I do not have any version of Norton installed. I use McAfee Security Center that includes antivirus and firewall.
Is it convenient to temporary disable antivirus during SP3 installation ?.
idd00jea
4 Posts
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May 8th, 2008 14:00
PETER345
5.8K Posts
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May 8th, 2008 18:00
Bugbatter
3 Apprentice
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20.5K Posts
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May 8th, 2008 19:00
idd00jea
4 Posts
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May 8th, 2008 21:00