33 Posts

May 8th, 2008 00:00

I am having the same issues with my XPS GEN 3 - Tried it two time and both time failed when it got to finishing up - starting processes.  Just hung forever!!  What gives DELL and MS?

2 Intern

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12.7K Posts

May 8th, 2008 02:00

33 Posts

May 8th, 2008 02:00

WOOO HOOO!!!! 

 

If you have Norton installed you must uninstall it totally for the update to work.  Get the removal tool from the link below and since I have Norton 360 I provided that link as well to reinstall after the SP3 update. 

 

Follow these below steps to do so:

Download Norton Removal Tool to remove the Norton product from your system, from this link:
http://service1.symantec.com/Support/norton360.nsf/docid/2007021006395575
Just click on the link
Then go to Step 2 and click on "Download" button.
Then select "Run" in the 2 pop-up windows come.And follow On-Screen instructions.

 

This is for NORTON 360 v2.2 otherwise you will install your own version of Norton. 

To install your product click on this link :
http://spftrl.digitalriver.com/pub/symantec/tbyb/NAM/N360S200.exe
Then select "Run".

4 Posts

May 8th, 2008 14:00

No, I do not have any version of Norton installed. I use McAfee Security Center that includes antivirus and firewall.

Is it convenient to temporary disable antivirus during SP3 installation ?.

4 Posts

May 8th, 2008 14:00

Good points. Specially linked http://support.microsoft.com/kb/949388/ . I will check. I certainly have KB925877 (RDP MUI) pack installed. About other causes of problem... I have not seen any one. So, I will uninstall KB925877 to see if any improvement.

5.8K Posts

May 8th, 2008 18:00

Message Edited by PETER345 on 05-08-2008 12:52 PM

3 Apprentice

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20.5K Posts

May 8th, 2008 19:00

idd00jea, it might be good to disable all security monitoring during the installation. Make sure it is enabled again after the reboot.

4 Posts

May 8th, 2008 21:00

Thanks Bugbatter. I forgot to tell that I have disactived my McAfee antivirus when I tried to install SP3.
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