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2082
December 9th, 2004 02:00
I keep getting kick off the internet?? Is something wrong with computer?????
This has been going on for over a month now.I have talk to dell and they were no help.I can't stay on long enough to look something up.I check for a virus,it said none......so what could it be.I hope I don't have to pay someone to come and look at this.Someone said I could have a worm!?I don't know much about the computer...just play games look up stuff......so what did I do?If anyone could help me PLEASE!!!
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Denny Denham
2 Intern
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18.8K Posts
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December 9th, 2004 04:00
Do you receive any error message when you lose the connection to the Internet? If so, please post the exact wording.
A worm and a virus are the same things. If your antivirus program has been updated with current virus signatures and it gives your computer a clean bill of health, that is probably not the cause of your problem. It might be caused by spyware, however. Download Ad-aware from here and Spybot from here. Check online for updates to their databases then run them and delete all the spyware they identify.
Conrad Stockton
91 Posts
0
December 9th, 2004 09:00
If running Spybot, AdAware etc. dont help....
What internet service do you have?
Do they have a homepage and tech support on the web?
A number you can call?
They may post repair outages and other info.
Winter weather can raise havoc with equipment...cable junctions etc.
My Cox cable connection dies more often than I'd prefer during peak load times but it usually comes back after a few minutes. It disconnects sometimes 2 or 3 times in one session or 3 or 4 times a week. That's with 4mb download and 512k upload speeds.
And its the holiday season. More people on-line shopping clogs up the internet more than usual.
Later, Conrad
Message Edited by Conrad on 12-09-2004 05:55 AM
browneyedgirl86
2 Posts
0
December 10th, 2004 02:00