Inconsistent picture loading in Internet Explorer

Question

For a few days now, Internet Explorer on my Dell Inspiron 600m has been loading pictures inconsistently.  It isn't a problem with all websites (just some that I use a lot...credit card & bank, Hotmail, etc), and sometimes the same website will be inconsistent.  For example, with Hotmail often none of the button tab pictures will load, even though the ad banner does.  I hit refresh a bunch of times: maybe 1 of 5 times some of the little icons will load (not even all of them...and this only rarely works, so it's not a solution to just hit refresh and deal with it that way).  The 'sign out' button rarely loads, which is a big pain...it's not just that the picture doesn't load, the link associated with the picture is absent also, which makes it impossible to sign out.  The placeholder for the picture doesn't load, either, so it's not even clear (unless you're familiar with the website in question) that there ought to be a picture in that spot.  I have McAfee antivirus & firewall software, but didn't make any changes or anything (beyond the automatic update downloads) before this started happening...just seemed to appear out of the blue.  No viruses detected in my system, and I looked at other forums and followed all the suggestions (adjusting the encoding, resetting Internet Options in IE, etc) but nothing worked.  Any suggestions on how to fix this frustrating problem?  Thanks!

ben1972 · Answer

I am having the exact same problem. It started about a wek or so ago. I have an Inspiron 9200, Windows XP and am also running McAfee. I have checked to make sure all of my software is updated, scanned for spyware/malware and viruses and have come up clean. I have also checked everything Microsoft have and nothing has resolved the problem.   Looking at some of the Microsoft forums, particularly those that involve Internet Explorer this problem seems to have started recently and is affecting more and more people.   It is most frustrating when trying to go to bank websites and the pictures don't display.

ethyssen · Answer

Having a similar problem on our Dimension 4300. Some of the fonts on all web sites are HUGE! Running XP-home w/ IE 6. Then downloaded SP 2 thinking it would help, but nothing changed. Looks ALMOST ok with View/Text Size set to Smallest, and with Tools/Options/General/Accessibility checked in Ignore Fonts. But some of the text is still way too large, and lost some of the background colors on my Yahoo page. Makes it very difficult to do online banking!

Also quirky = Control Panel shows THREE listings for "Internet Options" Huh?

Any suggestions?

ben1972 · Answer

If you haven't done so you may try downloading R98539.EXE from the downloads section of the dell website.  This file fixes some of the font problems with Internet Explorer.   You may need your service tag number to log in and see what other downloads are available to you.

ben1972 · Answer

I figured out the problem. McAffee privacy service is doing it. When I disabled it all pictures loaded normally. When I reenabled it pictures on various websites would once again not load properly.

ben1972 · Answer

Specific fix for users having problems viewing images in Internet Explorer and running the McAfee Security Suite.   1) Right click on the red 'M' icon on your task bar. 2) Move cursor to privacy service, wait for side menu to pop up. 3) Select Options. 4) Click on the 'Block Ads' tab. 5) Uncheck the 'Block Ads on This Computer' box. 6) Click on 'Apply' at bottom of page.   Now go to a website where you have been having problems viewing pictures. The problem should be resolved. This worked great for me. I contacted McAfee and they were unaware of the problem. The technician said he would submit a report.

funlovnmom · Answer

YOU ARE A LIFE SAVER!!!!

I was about ready to do a full recovery because I was getting SOOOOOO frustrated with this!!! I tried to google the problem, but everything came up with the "red X" fix.

THANK YOU SO MUCH for posting this!!! :)

nomis234 · Answer

Thank you!!! This problem seemed insurmountable. Even my tech geek friends were truly baffled. Rest easy, my friend, you've done your good deed for the day! Christopher

hawk98 · Answer

Thank you, Thank you, Thank you!!!!! Why would have this just started in the last week or so?  Did we all receive some type of update from McAfee?  I'm curious if anybody knows. Thanks, Hawk98

nomis234 · Answer

I'm pretty sure it was an update. I just got my computer a few weeks ago and everything was working perfect. Then, for no reason, this started. I did a system restore to a week or two previous and got things back to normal. Then it happened again. I did another system restore and jacked up my security and filters to make sure NOTHING was getting through. I barely even surfed at all, and then it 'magically' happened again. Of course, the only thing running was my McAfee, but I didn't think anything of it because it was 'safe.'

perlmans_79 · Answer

All right, that worked!  Thank you so much!

pax20 · Answer

THANK YOU!!!!!:smileyvery-happy: This was driving me crazy!!

ben1972 · Answer

It was the last update to McAfee's privacy service (8.1.0.120).  Hopefully when they update again it will fix the problem.   It was released around the beginning of October.

ethyssen · Answer

Everyone who has this problem seems to have McAfee, but I have Norton's AntiVirus. So clicking on the red M doesn't help me. Any further suggestions to my problem below?

"Having a similar problem on our Dimension 4300. Some of the fonts on all web sites are HUGE! Running XP-home w/ IE 6. Then downloaded SP 2 thinking it would help, but nothing changed. Looks ALMOST ok with View/Text Size set to Smallest, and with Tools/Options/General/Accessibility checked in Ignore Fonts. But some of the text is still way too large, and lost some of the background colors on my Yahoo page. Makes it very difficult to do online banking!

Also quirky = Control Panel shows THREE listings for "Internet Options" Huh? "

Thanks in advance for all replies.

ben1972 · Answer

Ethyssen,   I posted this earlier. It fixes some of the font problems. That may be your issue.   'If you haven't done so you may try downloading R98539.EXE from the downloads section of the dell website.  This file fixes some of the font problems with Internet Explorer.   You may need your service tag number to log in and see what other downloads are available to you.'

bowana · Answer

OMG. You saved my sanity. Thanks a lot for this fix. I was about to put my foot through my computer.

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