Initialization Failed

traceybassett,

What error message are you getting?

Dave

traceybassett,

Oh yeah, we get them all the time, but what we really need to help you out is the BSOD (the stop) code, including any program(s), modules or dll(s) it reports. We need this to research your specific problem.

Mike.

The stop code is:

Stop:  0X0000006B

The text says:

A problem has been detected and windows has shut down to prevent damage to your computer.

Process1_Initialization_Failed

Check to make sure any new hardware or software is properly installed.  If this is a new installation, ask hardware of software manufacturer for any windows update you might need.

If problems continue, disable or remove newly installed hardware or software.  Disable BIOS memory options such as caching or shadowing.  (It then goes on telling me to restart in safe mode).

Technical Information:

Stop: 0X0000006B (0XC0000102, 0X00000002, 0X0000000, 0X000000000)

Now, as far as I've been told, no new hardware of software was installed.  And as I said earlier, I can't even boot into Safe Mode.

Any help is appreciated.

Tracey

The stop code is:

Stop:  0X0000006B

The text says:

A problem has been detected and windows has shut down to prevent damage to your computer.

Process1_Initialization_Failed

Check to make sure any new hardware or software is properly installed.  If this is a new installation, ask hardware of software manufacturer for any windows update you might need.

If problems continue, disable or remove newly installed hardware or software.  Disable BIOS memory options such as caching or shadowing.  (It then goes on telling me to restart in safe mode).

Technical Information:

Stop: 0X0000006B (0XC0000102, 0X00000002, 0X0000000, 0X000000000)

Now, as far as I've been told, no new hardware of software was installed.  And as I said earlier, I can't even boot into Safe Mode.

Any help is appreciated.

Tracey

Mike,

Thanks for your response. I'll try booting from CD and then removing SP2.

Here's another question for you.  I have cable internet and am constantly plagued with spyware, popups, and so on.  I periodically use spybot to remove spyware, and that helps, but my Norton Antivirus software doesn't seem to be able to eliminate threats it finds.  I am considering a hardware firewall.

What setup would you recommend for the best defense?

Thanks,

Steven

 

I see the link, I'll try that.  Thanks

Let's see if you can bootup directly from a cd-rom, if you can then the problem might not be hardware. The link below had you boot into the recovery console from your system disk.

I'm not sure which operating system your using, but here's a link from Microsoft on Windows 2000; problem caused after installing a service pack (possibly from WindowsUpdate).

I'm not sure if that will help.

Mike.

 

Mike,

Thanks again for the info.  I definitely would prefer to use DSL.  We have it at work and never have any problems.  DSL is not yet available where I live, and since I would never want to go back to dial-up, I'll just take all the steps I can.

You have been very helpful, and I appreciate it.

Have a good day.

Steven

 

• A hardware firewall like a broadband router with NAT. These now, are relatively inexpensive and can provide upwards movement with wireless capability as your home network grows; if your not using that capability, turn of wireless broadcasting, until your ready to set it up and use it! The biggest problem with connecting more than one computer to cable broadband, is the provider might require additional payment for each signed in user. I don't have that problem with dsl ... :smileyhappy:
• A software firewall running on your computer. One vector for infection is stuff coming in to your computer, yes. But another is stuff coming OUT from it as well. A hardware firewall can't determine if you, or someone else has downloaded, or installed something directly on your pc. A software firewall, can 'notify' you if something is trying to 'get out' to the internet, and basically keep that program on 'hold', until you respond. That way you can see who it is, then do some research to see just what it is wanting to do.
• A FIREWALL IS A MUST!
• Norton's use to be the product of choice, but it seems to be plagued with multiple problems. I purchased the pro versions of both NIS and NSW. I uninstalled them both, in lieu of trying other possibilities. I've recently reinstalled them, in an attempt to help others with Norton questions.
• When you get infected with something, whether from a windows vunerability, opening an e-mail attachment, etc.,., always research the problem to learn just what the infection vector (how you got infected) was? And try to change any system/browser preferences to help prevent it in the future.
• Stay upto date with windows updates. It seems after they fix one problem, another seems to pop up. Staying upto date, keeps the ball in their courts for a fix.
• Some 'problem' programs (like viruses) will target Norton's, making it ineffective, that's why I recommend other, free, program(s) like "House Call" to perform the scan, in conjunction with Norton's.

I hope that gives you some ideas. You can take other steps next to secure your system, user accounts, browser, e-mail clients, etc.,. But first, make sure your 'base' is as secure as your able to make it, then layer other things on top of that, also 'securing' them as you go.

Mike.