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4726
February 15th, 2008 23:00
Install problem with adobe reader update and adobe acrobat 8
Recently tried to install a (free) updated version of adobe reader. (think version 8.1) got a 'unable to write to CLSID *** file (as well as others if I clicked 'ignore'))
Purchase a new/valid adobe acrobat 8 standard (CD version) and started getting similar error messages when I attempted the install. It was not just one file that it could not write to.
Example: Error 1406. Could not write valure ThreadingModel to key \Software\Classes\CLSID\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\InprocServer32. Verify that you have sufficient access to that key, or contact your support personnel. I aborted the install to prevent loss of my current adobe reader and adobe elements
I have admin privileges on this (home) computer.
Is there a way to safely view the registry files to see if a 'tail' has been added making them 'invalid' files or to see if the files are purely Adobe? If they are found to be Adobe, and I delete them (after backing up) would the install disk create a new file that it can write to?
Running a Dimension 9100, windows XP media center addition/service pack 2
Have Norton system works and Norton Internet security 2008
0 events found
brothertohorse
13 Posts
0
February 15th, 2008 23:00
May have found own answer searching Adobe site as well as Dell Forum. If you've run into this, check this 'solution' page on the Adobe site: Adobe install error code 1402 or 1406
BtH
brothertohorse
13 Posts
0
February 16th, 2008 00:00
Well, the zip file helped a little, but still (after backing up the registry) had to go in manually and edit the permissions for several of the registry files associated with Adobe.
Am currently waiting for the remainder of Adobe 8 Standard to finish installing.
(Have fingers crossed (and toes))
BtH
brothertohorse
13 Posts
0
February 16th, 2008 01:00
OK, so manually editing the permissions in the registry files associated with the Adobe program(s) finally allowed me to finish downloading the new program.
I Caution that this (registry editing) is NOT something for a new computer owner to attempt. And regardless of skill level, BACKUP the registry FIRST.
Ran into a glitch somewhere between trying to install either acrobat 8 or downloading the current free reader version (also attempted system restore to attempt to save some adobe reader info that was lost when tried to download newer reader from adobe site), had some files lost or corrupted for Corel Paint Shop Pro X and the 'repair' mode did not work (lost v.s. corrupted file), had to uninstall then reinstall from the CD.
Hope this helps someone else out or prevents them from getting in trouble with registry editing.. (If you have to edit the registry as mentioned in the Adobe help page (link above) print out the pages first.
Problem Solved
BtH