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4627
March 30th, 2006 23:00
Internet Explorer causes unknown error and shuts down
I have an old 3800 with Windows Me. As I connect to the internet and then try to use internet explorer a message is shown that by opening internet explorer I have casued an unkown error and the program must shut down.
I have tried install windows again, hoping that would solve it, which it did not. I do not know what else to do. Can anyone give me some advice?
Thanks.
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chuket
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March 31st, 2006 00:00
If you installed Windows on top of itself (a dirty install), you might create more problems than it solved. Depending on what version of IE you have, the instructions below will repair IE. I have doubt that it will succeed but you have nothing to lose.
See MSKB Q194177 for the full text of that posted below:
If the Internet Explorer Repair Tool Verification does not work, or if Internet Explorer 5 is not listed in the Add/Remove Programs tool in Control Panel, you can start the Internet Explorer Repair tool from a command prompt:
Click Start, and then click Run.
For Internet Explorer 5.5 SP2 and earlier, in the Open box, copy/paste the following command (the command is case sensitive), and then click OK:
NOTE: When you copy/paste all the big spaces (if present) will disappear in the Run box.
rundll32 setupwbv.dll,IE5Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
For Internet Explorer 6, please use the following command:
rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"
Message Edited by chuket on 03-30-2006 09:45 PM
wcsur
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April 29th, 2006 01:00