Issues with login screen on windows 8.1 (Lock screen)

Question

Hey there, I upgraded to windows 8.1 recently and had no problems until couple of days ago. My problem is that when I turn on my laptop, or even when i lock it and want to unlock it, lock screen doesn't load properly even the pic of my account  doesn't load unless i start writing the password. I tried changing my lockscreen picture and my account picture also the picture password, but still nothing loads properly. Is there a way to make the load or work better? Thanks in advance!

Dell-Gokul G · Answer

Hi,

Thank you for reaching us.

You may try running the command "sfc \scannow" in command prompt in Admin mode.

Check if that works, Else, try "Automatic repair" as the 2nd step , Please refer the below link for video tutorial.

bit.ly/1QqxOQ6

If neither of the above steps work, Please backup the data and proceed with "PC Refresh".

Thank you

Windows General

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