Logging on/off problems

Question

'Hi, I got this weird problem that's been radomly occurring on both user accounts for about 2 weeks, both accounts are administrators. First, when logging off everything appears normal, all the icons in the system tray disappear....then a black screen with movable cursor, nothing else happens, can't bring up task manager.... nothing!! Have to depress and hold power button. Second, when logging on by clicking on the user account icon, both user account icons disappear....just the Vista(greenish screen), with movable cursor. Screen is normal except for the user account icons are missing. So I have to power down by depressing and holding power button. Upon powering back up, well you know what happens when you shut down improperly....you're asked how do you want windows to start,,,(safe, normally, etc...well it starts up like it should, I'm good to go!.....but, My matrix storage console has to verify and/or repair my raid 1 array. This take a considerable about of time. So this part is a pain.  Why does the Intel matrix have to go through this verify and repair every time there's an improper shutdown?? Why the log on/off problems?? Can anyone advise on this matter? Thanks Roger1955 ----------------------- XPS 410 Intel Core 2 Duo E6600 @ 2.4 ghz) 3 GB DDR2 SDRAM / Evga Geforce 7600GT 2x250 GB WD Sata II HDD'S 7200 rpm(Raid 1 Array) 19 in E197FPB Flat Panel Display 13 and 1 media card reader Sony CRX 3105S 48xCombo CDRWDVD Sata TSST Corp TS-H553A 16xDVD+-RW/DL Sata IEEE 1394 PCI Express Firewire Port AVG Anti-Virus, ZoneAlarm Firewall, Spyware Doctor Windows Vista Home Premium'

msilverz · Answer

I'm having a similar problem on my XPS 710 with Vista Ultimate. Every once and a while, the shutdown hangs. I can actually predict when this is going to happen, since the Task Manager reports the CPU operating at 50%, even though none of the processes listed seems to be responsible for the CPU usage. Anyway, when I use a hard shutdown, the Intel RAID utility starts next time I start Windows, and it takes forever to 'repair and verify' (and it slows the system down considerably in the process). Next time it happens, I'll try to cancel the verification and see what happens. I wish I knew what was causing the hang in the first place, though.

bharath pandit · Answer

hi

i have recently bought a INSPIRON 1525with VISTA HOME PREMIUM its been just third day today.

The laptop didnt give any problem with first shut down, but the second time itsbeen abject , the vista hangs up at Logging off screen and is in that state from past 48 hours.

please can you tell me what should i do with this new laptop of mine.

barbind · Answer

I bought my laptop 2 weeks ago, Inspiron i1525-139BI have only had it on about 5 times. Now it will not come on, When I turn it on it goes thru 'resuming windows' then a screen comes on and says 'Logging Off' I am very upset. I cannot figure out why it is doing this. I need to get it up and running. Any suggestions....This is my first laptop, I am only used to Windows XP. Is this an on going problem with Inspiron or Vista??? Should I take it back to where I bought iot 'Best Buy' and see if they can fix it?? thanks, barbind

ezed888 · Answer

I have a similar problem with my XPS 420 using VISTA. If you run itunes, try this before shutting off or restarting:

Click "START"

Enter: Services.msc

Find: "Ipod Services" in the list

Right click and then click on "STOP"

Then turn off your machine.

If you change your mind, restart itunes by clicking on its icon or through the Start Menu.

It will restart automatically (assuming that's how yours is set up), when you log on again.

Good Luck!

ezed888 · Answer

Found another way to do it. Start Task Manager

click on processes.

Find "iTunesHelper" and put the pointer on it

Right click

Find "End Process" and click on it.

This does the trick too and is a bit easier to find.

Regards

Windows General

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