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MSN Explorer Login problems
I am having problems logging on to MSN explorer. When I try to login, I receive a message that says "We were not able to log you in. There may be a problem with our service or your internet connection." However, I am able to access the internet through IE.
As well, I am unable to sign in to MSN messanger or Hotmail. When I try to sign in to messanger, I receive this message: "Sorry, we could not sign you in because the sign-in name you entered doesn't exist or your pass word is incorrect. 0x81000303." However, I have determined that neither of these is the case. I am able to sign in to my Hotmail account on other computers.
Any help that anyone could give me would be greatly appreciated! Thanks.
pskelley
933 Posts
0
October 31st, 2003 19:00
Which version of MSN Explorer are you using? Help & Settings and About MSN should give you the version number.
Windows Xp Professional
5.1.2600 Service Pack Build 2600
Dimension 4550 X-86 based PC
Bios A03, 11/12/2002
Pentium 4 2.0Ghz
256MB RAM
IE 6.0
bluetomatoes
8 Posts
0
October 31st, 2003 21:00
thatsme
270 Posts
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October 31st, 2003 21:00
bluetomatoes
8 Posts
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October 31st, 2003 23:00
bluetomatoes
8 Posts
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November 1st, 2003 13:00
rpl5571
8 Posts
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November 1st, 2003 14:00
bluetomatoes
8 Posts
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November 1st, 2003 15:00
Message Edited by bluetomatoes on 11-01-2003 11:09 AM
traciegordon
1 Message
0
November 1st, 2003 17:00
bluetomatoes
8 Posts
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November 1st, 2003 19:00
crewnorthender
2 Posts
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November 21st, 2003 17:00
I have the same or at least a very similar problem.
Prior to this, we had this problem with one of four email accounts on this same PC.
I can access the internet, yet cannot reach my email accounts.....
Have either of you found solutions?
bluetomatoes
8 Posts
0
November 21st, 2003 20:00
Hi!
I have not as yet found a solution, but I realized that my problem is actually accessing any webpage that requires a secure connection. Is this related to "cookies" or "certificates"? (I've been hunting around 'help' and have encountered this lingo.) Hope this provides some more info for the genius out there that can help us out. Thanks again to all of you who have replied to this thread.
crewnorthender
2 Posts
0
November 22nd, 2003 02:00
I called this number 1-877-dellnet, did what Christina told me (she was awesome) and it worked.
This is what we did.
clicked on start
clicked on run
entered regsvr32 softpub.dll (that is a "space" not an underscore)
I got a window confirming the change and closed it by clicking ok.
What this did was allow access to secure websites inside the MSN Dellnet Explorer software.
Try it, you'll like it......Hey, Mikey. He likes it.
bluetomatoes
8 Posts
0
November 22nd, 2003 09:00