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elvis68

updated

21 years ago

E

elvis68

16 Posts

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24762

October 7th, 2005 13:00

McAfee Antivirus NOT COMPATIBLE with Windows XP Media Center!

I have been getting a "Code 3" error when I attempt to record a show within MCE and had heard that this was related to McAfee's most recent antivirus update. I contacted McAfee about this today and I was informed that their products are NOT COMPATIBLE with MCE 2005. I found this funny because

Dell shipped my new computer with McAfee and MCE2005. Below is the actual chat session with the McAfee tech support:

>Please wait while we find a technician to assist you...

> You have been connected to Von Kildare.

> Von Kildare: Chris, thank you for contacting McAfee Online Support Center.

> How can I assist you with your McAfee software today?

> Chris: Since a McAfee update a few days ago, my Windows XP Media Center 2005

> logs a "code 3" error when I attempt to record a tv show. I checked on

> Microsoft's forums and others have reported the same problem. What do I do to

> rollback the latest McAfee update?

> Von Kildare: No McAfee products are comptible with Windows XP media center.

> Von Kildare: Sorry, compatible.

> Von Kildare: They will not work with this version of Windows XP.

> Chris: So the best solution is using an alternative antivirus software?

> Von Kildare: It depends on you.

> Chris: Why does Dell use McAfee with their Win XP MCE2005 computers?

> Von Kildare: I do not know that.

> Chris: Thanks, I will remove McAfee since I am still in my free trial period and

> let Dell know that they should not be using McAfee with their Win XP MCE2005

> systems.

> Von Kildare: Your reference number for this chat session is 15615282.