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McAfee Antivirus NOT COMPATIBLE with Windows XP Media Center!
I have been getting a "Code 3" error when I attempt to record a show within MCE and had heard that this was related to McAfee's most recent antivirus update. I contacted McAfee about this today and I was informed that their products are NOT COMPATIBLE with MCE 2005. I found this funny because
Dell shipped my new computer with McAfee and MCE2005. Below is the actual chat session with the McAfee tech support:
>Please wait while we find a technician to assist you...
> You have been connected to Von Kildare.
> Von Kildare: Chris, thank you for contacting McAfee Online Support Center.
> How can I assist you with your McAfee software today?
> Chris: Since a McAfee update a few days ago, my Windows XP Media Center 2005
> logs a "code 3" error when I attempt to record a tv show. I checked on
> Microsoft's forums and others have reported the same problem. What do I do to
> rollback the latest McAfee update?
> Von Kildare: No McAfee products are comptible with Windows XP media center.
> Von Kildare: Sorry, compatible.
> Von Kildare: They will not work with this version of Windows XP.
> Chris: So the best solution is using an alternative antivirus software?
> Von Kildare: It depends on you.
> Chris: Why does Dell use McAfee with their Win XP MCE2005 computers?
> Von Kildare: I do not know that.
> Chris: Thanks, I will remove McAfee since I am still in my free trial period and
> let Dell know that they should not be using McAfee with their Win XP MCE2005
> systems.
> Von Kildare: Your reference number for this chat session is 15615282.
Rapor
55 Posts
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November 1st, 2005 20:00
Message Edited by Rapor on 11-01-2005 04:27 PM
ShyDemon
11 Posts
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November 3rd, 2005 10:00
maaz
12 Posts
0
November 6th, 2005 23:00
Hi,
Uninstalling the privacy service fixes this but
Mcafee have come up with an latest update, download that and it should take care of the error.no need to uninstall the privacy service.