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June 10th, 2024 06:06

Laptop Freezes and Bluescreens with bios codes Pointing to a Failing Motherboard

Latitude 7490

Latitude 7490

Hi. Sometimes i turn on my laptop and it crashes. The problem originally pointed towards the ram, but then i checked the bios and got the error code that most people say means a failing motherboard. 

I need this laptop for everything, any help would be appreciated! 

Also, i cannot buy a new motherboard (they are like $700 on Ebay New)

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23.7K Posts

June 10th, 2024 11:49

Complete, used 7490s in working condition start at $100 and run toward $300.  The boards are sub-$200

https://www.parts-people.com/index.php?action=search&search=7490+motherboard

Your choice of replacing the board or the system.

1 Rookie

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4 Posts

June 10th, 2024 06:12

Just a quick follow up, the bios error code is 0x03808164. 

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4 Posts

June 10th, 2024 12:11

@ejn63​ thank you! This helps a load. 

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June 10th, 2024 12:15

Oh wait, they don't have any with an i7 in stock...

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