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January 10th, 2008 10:00

Missing Lsass.exe at reboot while repairing/installing Windows XP Home Ed.

Hello everyone, I have two problems, I have a Dell Dimension 2400, I had a mean virus which was removed; when I went to restart I got the Lsass.exe file missing and the system restarted again. It wouldn't let windows start up. So I figured to reinstall/repair XP when I proceeded to do so at the installation process the box appeared again "Lsass.exe missing". So I lost patience and bought another hard drive and started clean. XP installed on the new hard drive but when everything was nice and dandy it came to the screen that says "Click on the user...." but there is no user to click under, so I pressed alt, ctrl, del and the login screen pop up. I tried everything but nothing, so this is my last resort. I have a mess of a problem, can someone help out, it would be most appreciated.

2 Intern

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12.7K Posts

January 10th, 2008 12:00

What XP installation CD are you using?

January 10th, 2008 13:00

I am using Dell Provided OS disk Windows XP Home Edition Service Pack 1a

2 Intern

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12.7K Posts

January 10th, 2008 13:00

A clean install on a brand new drive?
 
 
Run the Dell diagnostics on that 2400, extended tests, I think you have a hardware problem, most likely memory.

January 13th, 2008 11:00

I took the old hard drive a replaced it with a new 300gb hard drive, then installed the XP on it and nothing happens, it says "click on User account" but it gives me no accounts; No Administrator or User accounts.

2 Intern

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12.7K Posts

January 13th, 2008 13:00

Crazy stuff, A new one on me.
 
When you are at that screen, do a ctrl+alt+delete  twice, quickly. Do you get a popup?

January 15th, 2008 10:00

Yes, I get a pop up and I have tried my user name and password and nothing, its just stuck their at administrator. Is there a way to bypass this?

2 Intern

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12.7K Posts

January 15th, 2008 13:00

Looks like the virus did some real damage, I would clean reinstall the OS.
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