The computer I am having a problem with is a Dimension XPS-B 8001 with a Microsoft Windows XP Home Edition.
On startup after the blue Dell logo it stops at a black screen with white letters with this error message:
Windows could not start because the following file is missing or corrupt: System32\DRIVERS\pci.sys. You can attempt to repair this file by starting Windows Setup using the original Setup CD-ROM. Select 'r' at the first screen to start repair.
I have tried the disk that came with the computer called "Resource CD" which has the Drivers on it, but there was none called "Setup CD-ROM. I have also used F8 function to go into Safe Mode and choose options there. Everything I try comes back to the same error screen.
Any help will be much appreciated. Thanks, Sharon
Dell forum member since 2002
Dell Inspiron 15 - 5577 Laptop
Home Built Desktop PC with ASUS ROG Z170, i7 6700K CPU
Windows 10 64 bit Pro and Windows 10 Insider Program Beta Versions. SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recordng Studio Software.
Dell S2719dgf Monitor
Member of Nashville based R.O.P.E.
This could be a corrupted file or a Ram problem. The memory diagnostics are on the Dell resource CD or you can get a floppy version fron Dell downloads. If your Ram checks out OK, you can find directions to repair the file Here:
Thanks to both of you.
I set the CD-ROM to be the first start up, inserted the XP CD, and everything looked like it was doing a restore, then it stopped and asked the administrator password. I have never set one. Is there a way to get around this?
Precision Tower 5810, Quadcore Intel Xeon E5-1630 v3, 3700 MHz
RAM:16 GB PC6400 DDR4 SDRAM 1066MHz
HDD: 2x ATA ST500DM002-1BD14 500GB SATA non RAID
DVD:HL-DT-ST DVD+-RW GTA0N SCSI and PLDS DVD+-RW DH-16AES SCSI
Video: nVIDIA Quadro K4200 PCIe 4GB
Audio: Recon3D PCIe, Altec Lansing ADA995 5.1 speakers
Monitor: Dell E2011H
I left blank, hit enter and it just asked for it again. I tried 6 and 8 0's and that didn't work either.
All suggestions are sure welcome!