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February 13th, 2007 07:00

Need HELP to remove and uninstall software & drivers; and problem what wrong mouse or keyborad?

I need help, I wanted to remove and uninstall but stuck to can't remove but two DELL OEM SOFTWARE are still in I need out software or drivers but problem two:
 
My Way Search Assistant [My Way]
[RunDLL (RED X)]
Error loading C:\PROGRA~1\MyWaySA\SrchAsDe\1.bin\desrcas.dll
The specified module could not be found.
 
Sonic Encoders [Sonic Solutions]
[Windows Installer]
Click OK to try again, or enter an alternate path to a folder containing the installation package
'SONICENCODERS.MSI' in the box below.
Use source: [d:\OEM\CONTENT\Extras\Sonic\]
"what kind hard drive but not have list! or what kind CD" but I am used Nero 7 with Vista support worked, but never use Sonic DLA
And too REMOVE DRIVERS! not know where it?
Program Compatibility Assistant
This driver is blocked due to compatibility issues
 Driver: Sonic Solutions DLA
 Publisher: Sonic Solutions
 Location: Not Available
 
I wanted remove and uninstall!
----------------------------------------------------------------------------------------
 
Some wrong my mouse very mess seem red light but lowest light blink to move flash red light up to stop lowest down red light very wired but I used "USB Hub to Dell Media. Keyboard with USB Hub to Mouse" but and too Keyboard I can't type try to type very wired stop type then start up type not know happen or LACK to DELL Media. Keyboard not support Vista?
 
Please help!

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307 Posts

February 13th, 2007 13:00

Hi
 
   Your post is almost unreadable.  Did you install Windows Vista and then have these problems ??  Looks like your software is not compatable with Vista.  A lot of Software is not compatable with Vista.  Did you use the Vista upgrade advisor before upgrading ?
 
                                                                    Vince

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18 Posts

February 13th, 2007 17:00

I forget my windows os. I upgraded was old Windows XP Media Edition 2005 to (Upgrade) Windows Vista Home Premium.
 
my computer: Dell Desktop XPS Gen 5

February 13th, 2007 18:00

If you go to Control Panel  and click on Uninstall a program to remove these programs, what happens?

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18 Posts

February 13th, 2007 22:00

Too not worked safe-mode uninstall but say messgae uninstall say two software:
 
My Way Search Assistant [My Way]
[RunDLL (RED X)]
Error loading C:\PROGRA~1\MyWaySA\SrchAsDe\1.bin\desrcas.dll
The specified module could not be found.
 
Sonic Encoders [Sonic Solutions]
[Windows Installer]
Click OK to try again, or enter an alternate path to a folder containing the installation package
'SONICENCODERS.MSI' in the box below.
Use source: [d:\OEM\CONTENT\Extras\Sonic\]
 
Not know where files or gone?

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18 Posts

February 13th, 2007 22:00

Yes, I do but two message top both ERROR can't get uninstall.

February 13th, 2007 22:00

What happens if you try uninstalling them in safe mode?

February 13th, 2007 23:00

Ok, sounds like you're having problems with Windows Installer. Instead of going to Uninstall, what about the Change or Repair options?
 
It sounds like you've already done quite a few things, could you tell us everything you've done so far because all I'm doing is repeating steps that have already been done.

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