Nero 7 problems

Question

My 8400 MCE dimension came with roxio/sonic dvd software on it and I removed it to install Nero 7. Nero sees my tuner and it is supported by them but no video shows in the window as far as capturing in fact the TV window tab on the right hand side stays grayed out.    Also my music files in MCE have disapeared there still on my hard drive and you can play them via Win media player but in MCE they are empty folders with unknown at the bottom.     Any help will be appreciated.

fireberd · Answer

If you have the Nero Ultra V7, make sure you have the latest updates.  Maybe a fix for your problem??

8400lrs · Answer

Thanks for the reply   After i installed it it did not find any updates at this time. it sees my capture card and it is on there list of aceptable cards but no video is displayed. i did not run the scout option after install but i believe that just gets picture, video and music files.

fireberd · Answer

I've had problems with the auto update feature in Nero Ultimate V7.  I just go to the nero updates and check for an update, download and install it myself.  www.nero.com

8400lrs · Answer

it now has all the uvailable updates to my nero 7 ultra but my problem is it still will not see any video in via my capture card. the card is a haugpage 500 McE which is compatibale with nero 7. It looks like it did not see any channels but I do not have chaneels set up as i just have a satellite and old vcr hooked up to it. my old sonic Roxio software sees it but not nero. Time to call tech support?

fireberd · Answer

If any tech support, it's Nero since it works with Roxio that says it's an issue between the tuner and Nero.

Windows General

Nero 7 problems

Was this post helpful?