Unsolved

This post is more than 5 years old

4 Posts

6611

February 3rd, 2005 18:00

Network Connections fails after SP2 Install

After installing SP2 on my new (Oct 04) Latitude D600, I could not create or use any dial-up or network connections, except the connection created for me by my school's IT tech prior to the SP2 install. Going through Comm Services, I find that The Network Connections Service failed to start. Trying to start it manually, I get an error 127. "Unable to find netman.dll". There are four instances of the same version of netman.dll on the machine.

I have worked with Microsoft for several weeks by e-mail, making changes to the Registry, checking for spyware, etc without success. Finally, Microsoft says they will send me a WinXP SP2 disk to re-install the OS after I re-format the C-Drive. Is there anything quirky about the D600 that I need to know prior to installing the new WinXP SP2 from Microsoft.

Maybe I should have started with Dell first (?). Does Dell have a new install WinXP SP2 disk for the D600? That's the only way I can see getting around this problem.

1 Message

February 24th, 2005 23:00

I had the same problem with a whitebox (non-name brand computer).  The weird thing was, the network device showed up in the device manager, and I had network and internet connectivity.  But form the control pannel, there was no network connection. 

In addition to my network connections vanishing, my Windows Installer service would fail to start so I could not install or uninstall any software.  My only recourse was to wipe Windows and do a clean re-install.  In fact, it happened on 3 computers on a network, all different configurations.  The only conmonality was Windows XP Pro, SP2, and File Maker Pro 6.0.  All machines were non-viral and clean of spyware.

Has anyone else experienced this?

1 Message

March 25th, 2005 12:00

I'm having exactly the same symptoms. After re-boot, the "Network Connections" and "Shell Hardware Detection" services remain in "Starting" state forever and all dependent services cannot come up. I believe that this may be the reason the adapters do not show up in the Network Connections window. I have installed all recent drivers for the Broadcom and 1350 WLAN along with the A15 BIOS upgrade to no effect.

MS cannot figure out what's going on but suspects that both of these services are having some trouble getting device information during the boot process.

4 Posts

March 25th, 2005 14:00

After several go-arounds with Microsoft Tech Support, I proposed that Microsoft send me a full installation CD with Windows XP Version SP2. This I installed. It was nice in that it didn't delete everything else on the partition. It just unregistered it. I had to re-install all of the programs. Some required deleting their existing files first. All of my data remained in the Documents and Settings folder, but new user account folders were created by the new install.

Quite a hassle, but everything works seamlessly now.

--j

0 events found

No Events found!

Top