This post is more than 5 years old
11 Posts
0
20131
No Dell install disk for XPS 420?
Hello
Recently I was given a brand new XPS 420 and it comes with no dell re-installation disk and I wondered what I do to get drivers, updates etc and can I just install say XPP on it and then go to the dell site and under "support and drivers" after adding the service tag will it scan the computer and tell me what I need to install and then can I download all relevant software needed?
I'm confused as it's my 1st Dell and help would be appreciated.
europa303
4.4K Posts
1
January 23rd, 2009 02:00
Presuming you are the registered owner of the computer you can request backup disks at this link:
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1
Yes, you can download the necessary drivers as you suggest above, but unfortunately all the possible drivers for your system will be listed for all possible configurations, not just the drivers specific to your personal system. Dell is supposedly working on updates to their system to only list the specific drivers for a given computer, but I don't believe that has occured yet on most systems. The next link gives information on driver installation following a reinstall:
http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&docid=1A0C0937D62A8739E0401E0A55174744&journalid=4F1F82483DC811DBAE564F9328EE04A4&l=en&s=gen
nbra
11 Posts
0
January 23rd, 2009 02:00
Thanks for that and I can see the spec of the 420 no problem and what is installed BUT when on dells site after entering the service tag will it then scan the 420 to see what I need to install?
Also thats great to know that I can request back up disks for the 420.
Cheers
nbra
11 Posts
0
January 23rd, 2009 03:00
Also out of interest this is the spec -
XPS 420, Intel Core 2 Quad - Q6600, Hynix PC2-6400 - 1gb x 4 Modules, Seagate - SATA 2x 500Gb, Dual DVI - 512MB ATI Radeon 3870 X2, Windows XP Professional, Media Card Reader, Bluetooth, Creative SB X-Fi Sound
europa303
4.4K Posts
0
January 23rd, 2009 03:00
By all means give a try to the system tag scan, but you may find all possible drivers listed. No harm done by trying it and seeing the results.
nbra
11 Posts
0
January 23rd, 2009 03:00
Thanks for the swift reply and help.