Operating System Password??

Question

I recently attempted to plug in a cable internet line into my desktop (under 12 months old).  After pointing and clicking on some network and internet options (Yes, I am a novice that should not have been doing this), I have found that on startup the operating system is asking me for a password that I have never created.  There are no option to remove the password on the password page and the system will not allow me to do a system restore. Thoughts??

SitelTech · Answer

Yes it is possible to remove the password.   Step 1: Boot computer into Safe Mode   - Turn off computer. As soon as you turn it on, repeadilty tap the F8 key about 6-7 times. This will bring up an 'Advanced Option Menu' screen - Choose 'Safe Mode with Networking' and press enter on the Windows XP HOme option - about 30 seconds later, you will see a list of accounts. Choose 'Administrator'. Click Yes on the first prompt.   Step 2: Remove Password   - Click Start -> Control Panel -> User Accounts - Click the User you wish to remove the password from. - Click 'Remove Password'.   Step 3: Get out of Safe Mode.   - Start -> turn off computer -> Restart   DONE!!

mwelsh33 · Answer

I have only one opion; so I chose the Windows Media Centre.  It then brought up the Log on to Windows window.??  So, I was never offered a list of accounts.

SitelTech · Answer

Sure that is fine.. after you've selected Safe Mode wtih networking. Choose whatever option you see next...ie Windows XP Media Center... then you should see a bunch of lines of multidisk.. then a listing of accounts inwhich one of them will be administrator

mwelsh33 · Answer

Again, no list of accounts.  After the multidisc page I get a black background and a window for Log on to Windows.

Mary G · Answer

Have you tried the default blank password? Just leave the password box empty & press Enter and see it that works.

Denny Denham · Answer

mwelsh33, At the Log on page enter Administrator as the user name and leave the password blank. If you are able to log on you can go to Start|Control Panel|User Accounts and change or eliminate the password on your named administrator account. If a blank password does not allow you to log in you can blank the password using the procedures given here.

mwelsh33 · Answer

There is no evidence in user accounts of a password ever being created. The problem must lie in something that I did when pointing and clicking in different networking windows. Are there any such windows that would trigger the need for a password??

Your attempts are appreciated.

I can get onto my computer and use it but I would rather not have this window show up daily with no answer for it.

Frustrations mounting.

Windows General

Operating System Password??

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