Optiplex GX270 hangs/shutdown when windows XP is Installed

Question

hi,

I have a Dell optiplex GX270 small form factor base unit with Pentium4 2.4Ghz processor, 40GB HDD, 512Mb Ram, Floppy
but no cd/DVD rom

It came standard with windows 2000 Pro.

I installed windows XP pro with service pack 2. with all new Dell drivers .

since then the PC keeps shutting down or hanging. This however does not happen when I install windows 2000 on it

I would like to know if anyone if facing the same problems or know what the problem could be

I have a suspicion that it might be one of the Dell drivers causing the problem

please does any one have any ideas ?

fireberd · Answer

Did you run the Windows XP 'Upgrade Advisor' ?  That may be a key to what is needed.

css_jay99 · Answer

Hi, where can I find this update advisory stuff ?   thanks

css_jay99 · Answer

hi again,

I found the upgrade stuff from microsoft's website and ran it. I t says pc is fine.

I have a feeling that the problem is one of dell's drivers that install the Network card/Graphic card services

I am installing the pc now again (but as a wiindows XP upgrade and then see where the problem lies).

I have installed xp on 3 similar spec Optiplexes and getting the same problem

thanks

RoHe · Answer

Is there a chipset driver that you should be installing immediately after loading XP and before you install the video driver, audio drive, and other drivers, in that exact order? Ron

Windows General

Optiplex GX270 hangs/shutdown when windows XP is Installed

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