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73 Posts
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2022
September 9th, 2008 11:00
Outlook Express issues
After a Microsoft update download that didn't work out (said it was unable to finish it's task) I now no longer can send or receive mail on my Outlook Express. It opens but never connects. My broadband connection is fine and my second computer receives and sends mail normally but not on my Dimension E521 and I'll appreciate any thoughts you have, thanks.
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mombodog
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September 9th, 2008 15:00
Do you happen to know the kb number of the failed update?
Tubbman
73 Posts
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September 9th, 2008 16:00
mombodog
2 Intern
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12.7K Posts
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September 9th, 2008 17:00
"KB936929."
That was Service pack 3 , sound right, it would have been a lengthy installation.
You might try a system restore, pick a date before the failed install.
http://support.microsoft.com/kb/306084