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nhttam

2 Posts

13097

August 1st, 2007 19:00

Problem with Hibernation/Sleep in Vista

Hi all I just have a XPS M1330 with Vista Ultimate. Originally hibernation works fine during the first few days. After install some of my software and data documents, the laptop is now unable to hibernate as well as sleep. I set all power settings correctly, how and when to hibernate and turn off hybersleep as well. And the option "Hibernate" do appear on the startup menu. But when I select "Hibernate" or press the power button on my laptop (set to do Hibernate) the screen black out (as in the process of hibernation) but for 1-2 seconds then the screen flicker a bit and return to the Lock screen. So in effect hibernation or sleep now only result in locking out the system. I found that if I log into command prompt (as administrator, cmd.exe) and issue 2 commands turn off then turn on hibernation (powercfg.exe -h off, and powercfg.exe -h on) then hibernation function properly. But if I restart the machine, then the problem occur again. So basicly each time the marchine is restarted I must manually turn off and turn on hibernation in cmd for hibernation to work. How to permanently turn on hibernation? My C harddrive still has 13 GB of free diskspace. Would this be the problem? Or would some of my anti-virus, anti-spyware programs conflict with the setting? Please help. Regards, Tam.

jfgiv

31 Posts

August 1st, 2007 21:00

@nhttam wrote:
Hi all I just have a XPS M1330 with Vista Ultimate. Originally hibernation works fine during the first few days. After install some of my software and data documents, the laptop is now unable to hibernate as well as sleep. I set all power settings correctly, how and when to hibernate and turn off hybersleep as well. And the option "Hibernate" do appear on the startup menu. But when I select "Hibernate" or press the power button on my laptop (set to do Hibernate) the screen black out (as in the process of hibernation) but for 1-2 seconds then the screen flicker a bit and return to the Lock screen. So in effect hibernation or sleep now only result in locking out the system. I found that if I log into command prompt (as administrator, cmd.exe) and issue 2 commands turn off then turn on hibernation (powercfg.exe -h off, and powercfg.exe -h on) then hibernation function properly. But if I restart the machine, then the problem occur again. So basicly each time the marchine is restarted I must manually turn off and turn on hibernation in cmd for hibernation to work. How to permanently turn on hibernation? My C harddrive still has 13 GB of free diskspace. Would this be the problem? Or would some of my anti-virus, anti-spyware programs conflict with the setting? Please help. Regards, Tam.



Hello nhttam,

I would suggest to take a look at Event Viewer, Windows Logs, under System to see what is going on immediately after the Kernel-Power entry under the Source column.
That is right after "The system is entering sleep."

Don't know if this will help on a Vista laptop, but I used it to enable Hibernate on my XPS 410 desktop.

"type at the command prompt.
powercfg.exe /hibernate on
Use the off switch with the same statement to remove hibernate."

Best Regards,
Frank

XPS 410 Vista U32,
Core 2 Duo E6700/2.66GHZ
2 GB 667MHz Ram
1 500GB 7200RPM HD
48xCombo+16xDVD+/-RW
Nvidia 256MB 8600 GTS
WAS-NO Sleep/Hibernate
X-Fi XtremeMusic
NOW-Sleep/Hibernate capable
S-Blaster X-Fi XtremeGamer
ATi Theater 650 Pro

mxytplk

2 Intern

 • 

139 Posts

August 2nd, 2007 00:00

There are lots of problems with hibernate and sleep mode, many of them problems of incompatible drivers and/or devices that are not amenable to OS fixes:
 
Fortunately, some of the OS bugs may well be fixed in a forthcoming Microsoft fix rollup, currently in Beta testing:
 

nhttam

2 Posts

August 2nd, 2007 19:00

Dear Frank and mxytplk


I tried quite a number of methods but still unable to fix the problem.

As stated earlier "hibernate" do appear on the power button's option list at the Start menu. And I enable all hibernation option through Power Options in Control Panel (and did turn off hypersleep).

Follow mxytplk's links, virtually I did all the hints. And installed 2 new updates KB938194 and KB938979 but still they didn't solve the problem.

For Frank's advised on looking at Event Viewer in Windows Logs, I found 1 error probably at the time where hibernation fail:


"The system could not sucessfully load the crash dump driver."

LogName: System
Source: volmgr
EventID: 45
Level: Error
User: N/A

And basicly that's all. I could not find out anything more from this error.

I found out from other forums that a number of people do have this problem as well, so basicly it's not something isolate.

Thanks for your help and I do hope that with further help from Frank, mxytplk and others I would eventualy fix the problem.

Tam

Cyquin

9 Posts

November 20th, 2007 21:00

This appears to be a common problem. I have seen numerous postings across the internet about it and I took have seen the same issues on my Dell M1330. Initially I thought i was just being impatient as system reloaded coming out of hybernation. But since then I have seen issues a few times where you are forced to carry out a hard reset.
 
 

Cyquin

9 Posts

January 31st, 2008 20:00

After my BIOS upgrade I no longer had this problem. ;-)
 
 

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