Problem with : Remote Access Connection Manager - fails to start - error message 05 access denied

Can anyone help with this problem? - The microsoft on-line knowledge base cannot find the answer.

 

After upgrading my latitude from windows 2000 to windows XP professional, the Dial-up connections fails to start. I tracked this down to the remote connection manager using the microsoft knowledge base, it told me that remote acccess manager has not started. When starting it manually I get an error 5: access denied. No system I can find provides a helpful solution to this problem.

 

Thanks

 

System - Latitude C400, windows XP professional version 2002