Problem with Windows XP clock

Question

The computer uses XP Media Edition 2005 with Service Pack 2. During start up the following message appears :-

ezi_hnm2.exe (file reference)

Your system clock appears to have been changed, possibly in an attempt to defeat the security system on this program. Please correct your system clock before trying to run this program again. If your clock is already correct, rebooting the system may fix this problem, otherwise contact the author of this program for instructions (report code CCB-A)

The clock is set to the correct year, month date and time (GMT - Windows) - but it is prevented from automatically synchronising with an Internet time-server.

I cannot access a Dell programme designed to support users setting up a system network and access to MSN Messenger is also prevented by this problem.

My computer knowledge is limited - please can anyone help me with a solution?

Thank you

David

fireberd · Answer

Doing a google search for ' ezi_hnm2.exe',  it appears it is a trojan.  You need to do a comple antivirus scan with an up to date antivirus program and antivirus data file.  Also do a spyware scan with an up to date spyware program such as Adaware of Spybot.

dunedin · Answer

David

ezi_hnm2.exe is related to the Dell Network Assistant.
I don`t know anything about this program, but while researching your problem I see that ezi_hnm2.exe can use 50% of the CPU

Just try a little experiment to see if it helps your problem.
Stop ezi_hnm2.exe running at startup

To disable it, go to start > run and type:

msconfig

OK

Then click the startup tab and disable these entries (remove the check)

DellSupport
Dell Network Assistant

Click apply and ok.

Then reboot your computer.

After reboot, you'll get a message that something has been modified in your System configuration Utility. Check the box there where it says not to display this message again (or something similar).

OK

OR
The easy way to get rid of it is start up the network assistant, go into the settings, and turn off the "start with windows", "start on network failure" and any other "start on ..." options. Then exit it and it's gone.

If you find that you need it to run you can just reverse the changes you made

David300 · Answer

Thank you for your response. Luckily I don't think I have been subjected to a trojan attack. Have managed to solve the problem by removing Dell Networking Assistant from the start up. Seems that this file relates to Dell's programme.   Regards David

Windows General

Problem with Windows XP clock

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