Quickset Cannot Install: Error 2330 and Error 2753

Question

I have a Latitude D630 running Vista Business 32.  Every time I boot, the machine tries to install an update for Quickset and asks for the CD with Quickset (which I do not have).  I have downloaded the latest update of Quickset for my machine, so I direct the computer to the folder that holds quickset.msi.  It still cannot find the necessary files.   When I try to install Quickset from the setup file that was downloaded, I get and error such as this:   Error 2330.Error setting file attributes:C\Program Files\Dell\Quickset\help\Eng  GetLastError: 1392   I have tried to uninstall Quickset before installing again, but I get the same error message.    Did I mention that I also get a BSOD every day or so with a 0x0000008E or 0x00000050 error code.  Yes, I have memorized the error codes because they show up so often.

Hydralisk00222 · Answer

Try uninstalling QuickSet. Use the Windows Installer Cleanup utility from Microsoft if need be. Then try again.   Also run diagnostics to ensure the hardware is fine.

ralex17 · Answer

Thanks for your help. I ran the Windows Install Cleaner to remove Quickset. When I ran the installation again, I got the following error:

Error 1304. Error writing to file C:\Program Files\Dell\Quickset\Mobility Center.exe. Verify that you have access to that directory.

When I tried to open that directory, I got a message that the file was unreadable or corrupted. I changed the name of the folder and tried the Quickset installation again. This time the installation finished without any errors.

I am concerned that my HD is faulty, although I have run both Spin-rite 6.0 and memtest without any errors. But something is definitely wrong with this machine. I get the BSOD at least once a week with error 0x0000008E or 0x00000050. And these corrupted file issues pop up periodically as they have done with Quickset.

Windows General

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