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December 18th, 2015 03:00
Recovery Problem with error 0x400110020000100C
A few days ago I installed Windows 10 on my Dell Inspiron N5110. Because of constant explorer.exe crashing I decided to go back on the original Windows 7 64bit installation (from within windows 10 recovery console). On my first attempt to run Windows 7 after the downgrade a blue screen pops with with Error STOP: 0X0000007B for almost a second and reboots. In my attempt to restart in safe mode it hangs after classpnp.sys, but probably this not the case because I renamed classpnp.sys to classpnp.old and it hangs now on disk.sys that it’s loaded just before classpnp.sys.
I have already checked the disk with the chkdsk /f /r command from a windows 7 Instalation disk, bootrec commands and bcdedit.
None of these worked so I tried to recover the factory system, from the Windows repair console (F8) and the error 0x400110020000100C pops.
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Mary G
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20.1K Posts
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December 18th, 2015 09:00
You need to reinstall windows 7 by using the dell installation disk and doing a custom/clean install. The N5110 is not approved by Dell for upgrading to 10. There are no win 10 drivers from Dell or Microsoft for this model. This has been reported many times here in the forum. See the approved list--
http://www.dell.com/support/article/us/en/19/SLN297954?dgc=SM&cid=266889&lid=5129275#Inspiron-NB
Rule of thumb--Older win 7 computers that were never upgraded to windows 8 should not be upgraded to 10.
Philip_Yip
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December 18th, 2015 12:00
Others have clean installed Windows 10 TH2 on this model without issues.
Please run Dell F12 preboot diagnostics so we can see if your HDD has failed:
https://www.youtube.com/watch?v=WDpvQ3qwy1c&list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr&index=8
speedstep
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47K Posts
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December 23rd, 2015 10:00
Stop 7B means F6 drivers missing you set SATA Operation to ATA instead of AHCI. 0x400110020000100C is related to cloning a drive. You cannot clone the Dell recovery partition its encrypted. Upgrading to windows 8 or 10 also breaks this permanently.
0x400110020000100C means you tried to clone an encrypted Dell drive and install on a non Dell hard drive.
OEM drives are "tattooed" or branded and the DELL recovery media will search for it before installing. This is also why you cannot clone Dell Drives to new blank hard drives.