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March 18th, 2011 12:00

Most important factor is which operating system you have. Most newer computers do not use F11. Your model uses F8 at first boot--no control key--to get into Advanced Boot Options that will allow you into Recovery. This is from your manual available at Dell Support--

Windows Vista: Dell Factory Image Restore
1 Turn on the computer. When the Dell logo appears, press several
times to access the Vista Advanced Boot Options window.
2 Select Repair Your Computer.
The System Recovery Options window appears.
3 Select a keyboard layout and click Next.
4 To access the recovery options, log on as a local user. To access the
command prompt, type administrator in the User name field, then
click OK.
5 Click Dell Factory Image Restore.

1 Message

August 25th, 2013 17:00

Mary, that's a non-answer. The "Repair Your Computer" appears in the Dell bootloader, which is precisely what he needs to restore.

I sure wish I knew the answer to this -- I've the same problem.

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