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6116
January 22nd, 2010 12:00
Service Tag unrecognized for windows 7 upgrade
The service tag (Hybrid desktop system) was not recognized as valid for windows 7 upgrade program, i try several times but nothing happens. I try to contact support service,but online chat doesn't work and E-mail response is a automatic answer with FAQ information. Someone can help me?
Thanks in Advance
Maria
<ADMIN NOTE : Service tag removed per privacy policy>
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Mary G
6 Operator
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20.1K Posts
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January 22nd, 2010 12:00
You must use the Edit button on your post to remove the service tag. This is a public forum, not Dell Support and posting a tag is not allowed.
The win 7 upgrade expires Jan 31st, so you need to contact Dell again. Use the Contact Us tab on the win 7 upgrade site.
st1sm
19 Posts
0
January 22nd, 2010 17:00
Hi,
Please send an e-mail to:
global_cc_win7@dell.com
I had the same problem as yourself with my service tag not being recognized and the friendly and excellent Windows 7 Upgrade Customer Care at this e-mail address quickly resolved the issue.
mariaelenaan
2 Posts
0
January 25th, 2010 05:00
Hi,
Please send an e-mail to:
global_cc_win7@dell.com
I had the same problem as yourself with my service tag not being recognized and the friendly and excellent Windows 7 Upgrade Customer Care at this e-mail address quickly resolved the issue.
[/quote]Thanks :emotion-2: for your help...the best
Maria