Slow boot problem, cant find how to work it out.

Question

Dear computer pros,   Im having a problem with my inspiron laptop with vista home premium. Lets make it as clear as possible...For no apparent reason, my computer is starting slowly even in safe mode. I am 100 percent certain (after multiple tests) that there is no spyware or such programs on my comp and I think I have identified the source of my problems.   When I tried to go in safe mode, the usual window appeared before the windows logo appeared(the one that plays the soung when it opens). It was the window that showed the system32 drivers being loaded ( loading .sys files). I noticed one apparent thing : that some drivers were having ALOT of difficulty being loaded. (even if they were after A WHILE). the system was hanging very long on certain drivers. I wrote them down : they are : msrpc.sys compbatt.sys msisadrv.sys crcdisk (although that one was faster to load) My system was already installed when I bought the laptop so no repairing possible. But i tried something : I went into the device manager and tryied to uninstall the composite battery in the system drivers (compbatt.sys driver, one of the ones that took a while to load). When i deinstalled, my battery meter disappeared (in the lower right corner), but I noticed my system was much faster. I was now able to right click on icons on my screen (before it was impossible without crashing windows explorer). However I needed the icon to charge the computer. So i right clicked the driver and reinstalled it. Immediatly every problem went back !! So I wanted to ask you how I would be able to repair those 'corrupt drivers' that are messing up my comp (or whatever is causing this!!) Also one more thing : I cannot open the system32 drivers file WITHOUT crashing it!!! A multitude of mysterious nsa01021 TMP files have appeared in the folder (ALOT OF THEM, and they go like nsa001, nsa002 (....)nsb11029(...) nsc29210 etc.... and are about 1 KB or 0 KB.) I hope I explained everything right. I couldnt find anything on the forums and had to ask. Please think about it!nik

nickboy333 · Answer

ok doing that right now. Will keep you up to date on whats going on

Rebel9 · Answer

It's possible that these files are corrupt. Try this:

Click the Start pearl. Type "cmd.exe" (without the quotes). In the results, right click cmd.exe and
select the Run As Administrator option.

In the command window, type "sfc /scannow" (again without the quotes) and press Enter.

The will run the System File Checker utility and should replace any files that are corrupt.

nickboy333 · Answer

alright, it said 'found corrupt files' and 'everything successfully repaired' but I rebooted and everything was like before, same slow loading of the drivers.     Nik

Rebel9 · Answer

If it just started acting like that then, can you do a System Restore to a point before this problem started?

nickboy333 · Answer

unfortunately i checked that already...there is no program running at startup out of the ordinary...There are relatively few and necessary programs....   i would also like to mention before you advise me to do so, that i have done multiple registry scans with the best programs available on the market, but it didnt fix the issue.   Nik

nickboy333 · Answer

ok well when I bought the laptop, vista was already installed on it, meaning i just turned it on, entered my data (name of computer and basic stuff) and that was it. I didnt get a vista cd or something like that.

No the computer wasnt slow in the beginning, but if you know dell laptops, you know that I had all the programs suite installed on it, from mcafee trial to multiple other programs I deinstalled.

Ive had the computer for about 3 months now, and its just started acting like that.

Ive noticed it happened also when I deinstalled kapersky active virus shield (by removing some App data i wasnt supposed to) but i doubt this has anything to do with that.

My computer is the dell 1501, with 1 gb of RAM and vista premium installed. the graphics card is the standard issue for inspirons.

video(display) adapter : ati radeo xpress series.

hard drive is 45.8 GB

But Im pretty sure the problem lies around those drivers, although they might be influenced by some programs (?)

nik

Message Edited by nickboy333 on 07-18-2007 05:22 PM

Rebel9 · Answer

Has the machine ALWAYS been slow to start up or did this begin after either new hardware or software was installed?   I'm also not sure what you mean by 'My system was already installed when I bought the laptop so no repairing possible.'   Perhaps you could also post your model # & specs (RAM, hard drive size, video adapter, etc.)

nickboy333 · Answer

hmm well I had deactivated to feature a while ago because I had heard it kept viruses in the computer. I regret doing that already....   I guess the only way would be to fix those drivers. To clean up the system 32 drivers folder , but I have no idea how to do that... nik

Rebel9 · Answer

Well if you did not uninstall kaspersky virus shield properly, that could be your whole problem. Have a look at msconfig and see if something related to kaspersky is trying to load at startup. If so, uncheck it, reboot and see what happens.

Rebel9 · Answer

Well that is unfortunate. The only other suggestion I can make is to try to  Repair Vista, but for that, you'll need the Vista DVD. You can contact Dell, explain that you did not receive the DVD with your computer, and they will send one to you.   If the repair doesn't work, you may be forced to reinstall the operating system.

mulder_edu · Answer

Your hard disk should include a factory image of Vista.  It's located in a portion of what appears as unallocated space.  Call Dell support to have it re-imaged.   Mulder.

Windows General

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