41 Posts

November 4th, 2012 00:00

Hello Dirt,

Here is the link for the order in which drivers has to be installed:http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&docid=268873&doclang=en&l=en&s=gen

November 4th, 2012 00:00

Hi,

Welcome to the Community.

Please follow the list below to download the specific drivers on your system: 

  • Intel Mobile Chipset driver
  • NVIDIA Quadro FX Go700
  • SigmaTel STAC 9750 audio driver
  • Broadcom Integrated Network Controller driver
  • PCI modem driver(MDC)
  • Intel Pro Wireless 2100 or True Mobile
  • Alps touchpad drivers

Please follow the link below:

http://dell.to/Qnizfs

Once you are on this site, insert system Service Tag and select Operating System. Select the specific drivers you want to install.

Please reply for further assistance.

Thanks and Regards
Priyanka S
#iworkfordell

9 Legend

 • 

16.1K Posts

November 4th, 2012 02:00

For best results follow my wiki A Clean Install of Windows XP. Install:

Operating System Updates

Windows XP Standalone Service Pack 2

Windows XP Standalone Service Pack 3 

Internet Explorer 8

Windows Media Player 11 

Microsoft .NET Framework Version 2.0

Microsoft .NET Framework Version 3.0

Microsoft .NET Framework Version 3.5

Microsoft .NET Framework Version 4.0

BIOS

A14 http://ftp.dell.com/bios/I8600A14.exe (take care when updating the BIOS/you can skip the update if you wish)

Security

Microsoft Security Essentials

Microsoft Security Essentials Latest Definition (32 bit)

System Utilities

Dell Notebook Software http://ftp.dell.com/utility/R96945.EXE

Chipset

Intel Chipset http://ftp.dell.com/chipset/R58370.EXE

Video

ATI Mobility Radeon 9600 Driver http://ftp.dell.com/video/R106669.EXE 

HTML http://ftp.dell.com/video/M10LA01D.EXE 

BIOS: http://ftp.dell.com/video/R74793.EXE

or

nVidia GeForce FX Go5200 http://ftp.dell.com/video/R105340.EXE 

HTML http://ftp.dell.com/video/R68231.EXE 

BIOS http://ftp.dell.com/video/BR83592.exe

or

nVidea GeForce Go5650 http://ftp.dell.com/video/R69136.EXE 

BIOS http://ftp.dell.com/video/BR67003.exe

Communications

Conexant Modem Driver http://ftp.dell.com/comm/R104084.EXE

Conexant Modem Application http://ftp.dell.com/comm/R79743.EXE

Conexant Modem Diagnostics Utility http://ftp.dell.com/comm/R78421.EXE

or

Broadcom Modem http://ftp.dell.com/comm/R58028.EXE

or

PCTel Modem http://ftp.dell.com/comm/R63030.EXE

Network - Ethernet

Broadcom 440x Driver http://ftp.dell.com/network/R86360.EXE 

Network - Wireless Card

Intel PRO 2200BG/2915BG http://ftp.dell.com/network/R155386.EXE 

HTML http://ftp.dell.com/network/R85950.EXE

or

Dell TrueMobile 1300/1400 WLAN http://ftp.dell.com/network/R143355.EXE

Network - Bluetooth

Trumobile 300 Bluetooth Internal Driver http://ftp.dell.com/network/R82522.EXE

Truemobile 300 Bluetooth Internal HTML http://ftp.dell.com/network/R64203.EXE

or

None (Bluetooth is usually optional)

Audio

Sigmatel http://ftp.dell.com/audio/R90698.EXE

Input

Alps Glidepoint http://ftp.dell.com/FOLDER00238830M/2/R89598_5K9CG_SETUP_ZPE.exe 

Application

Dell Quickset http://ftp.dell.com/app/R130907.EXE 

 


If you are unsure what you have where I mention the or check/post your original system configuration see instructions here.

 

November 7th, 2012 17:00

Hello and thanks for the response.

The system tag is [ADMIN NOTE:  Service Tag removed per privacy policy]

I am trying to make sense of some contradictory responses.

We loaded the Dell Reinstallation CD "Microsoft Windows XP Home Edition Including Service Pack 2"

Do I need to load Dell's "Notebook System Software"  R96945.exe? and The Internet software scaling utility shown with it?

The chipset driver is R58370.exe

Video - There is no NVIDIA Quadro FX Go700 shown....GeForce FX Go5200 or Go5650?

Audio - The SigmaTel STAC 9750 is the only one shown R90698.exe

Network - Broadcom 440x R86360.exe is shown

PCI Modem driver - Which one?

Wireless - Pro Wireless 2100 or TrueMobile ? Which one?

If I download and save to a flashdrive, do I then just stick it in the Dell and run each of the files?

Will they go to the correct place?

Have patience with me....I'm trying.

Thanks

 

9 Legend

 • 

16.1K Posts

November 7th, 2012 23:00

Here is your original system configuration:

Computer Model

Inspiron 8600
    Shipping Date
12/21/2004
    Country
United States
 
4P227
1
BATTERY..., PRIMARY..., 11.1V, 9C, LITHIUM..., SONY...
9X997
0
Service, Software, Q314862, V2, Dell Support
U2860
0
Service Charge, Software       DSPRT2.1, Generic.Inspiron
F4994
0
Service Charge, Software, Power DVD, 5.1, Inspiron
G4874
1
Kit, Documentation On Floppy   Disk, Software, PowerDVD, 5.1
6G648
2
DUAL IN-LINE MEMORY MODULE..., 256, 333, 32X64, 8K, 200
6W650
0
Service Charge, Software, DOTNET..., Framework
K1417
0
Service Charge, Operating      System, WindowsXP Service Pack 1, Network-Guide
2Y899
1
Shipping Material, BOX         Accessory, MODULES
9U149
1
SHIPPING MATERIAL..., BOX, NOTEBOOK..., SMALL..., NO-FILLER
4911U
4
SCREW..., 2.5X6, K SCREW HEAD..., MACHINE SCREW..., CADMIUM PLATED STEEL...
C3693
0
Service Charge, Software, Video NV34, HYPERTEXT MARKUP LANGUAGE..., 8600
N6896
1
CARD (CIRCUIT)..., GRAPHICS..., NVIDIA..., 64M, NV34, LINDBERGH AND KAPALUA...
Y2613
0
Service Charge, Software, Video NV34, 8600
9Y453
0
SERVICE CHARGE..., SOFTWARE..., Soft Contracts..., Qualxserve...
M4599
1
ASSEMBLY..., COMPACT DISK READ WRITE/DIGITAL VIDEO DISK DRIVE COMBO..., SMALL FORM FACTOR..., HITACHI LG DATA STORAGE..., D MODULES..., 3
G6911
0
Service Charge, Software, Image Restore
01323
0
INFORMATION..., NO ITEM
0M411
1
Label, Regulatory, Lindberg     and Kapalua, Asia Pacific      Customer Center
3W445
0
INFORMATION..., NOTEBOOK ORDER
3X761
1
KIT..., SCREW..., SECURITY..., PORTABLE..., WORLD WIDE...
6800D
1
Shipping Material, Bag, 18X13, Electrostatic Discharge
F2951
1
Kit, Cord, Flat, 3F, D3W/3P       Proposition 65, United States
F5501
1
PLACEMAT..., GETTING STARTED..., 8600, COST REDUCED..., INSPIRON..., WESTERN EUROPEAN COUNTRIES...
H7150
0
INFORMATION..., NO ITEM, INSPIRON
P5982
1
TECHNICAL SHEET..., LEGAL..., TERMS, CONDITION...
R5976
1
Tech Sheet, 21 Day, Return    Policy
T0485
1
SHIPPING MATERIAL..., FOAM..., PORTABLE..., LCD-PAD, L/K
T7730
2
SHIPPING MATERIAL..., ENDCAP..., NOTEBOOK..., LINDBERGH AND KAPALUA..., REDUCED TOP...
X4474
1
Guide, Product, Information     Portable, AMF/BCC
X7077
1
Shipping Material, BOX, Notebook, Malaysia Direct Ship, Reduced Height
1M722
1
KEYBOARD..., 87, UNITED STATES..., ENGLAND/ENGLISH..., SINGLE POINTING..., 600M
T4110
0
Service Charge, Software, Adobe Acrobat, READER, 6.0
5U092
1
ASSEMBLY..., ADAPTER..., ALTERNATING CURRENT..., 65W, 19.5V, WORLD WIDE...
0U228
0
Service Charge, Operating      System, Windows XP, QFEX, Cleartype Font
0Y859
0
Service Charge, Driver, Modem   Daughter Card, BCM 94154M      Inspiron
0Y860
0
Service Charge, Diagnostics    Modem Daughter Card           BCM 9415M, Inspiron
0Y861
0
Service Charge, HYPERTEXT MARKUP LANGUAGE..., Modem     Daughter Card, BCm 94154M      Inspiron
2C415
1
ASSEMBLY..., CABLE..., 15.4, LINDBERGH AND KAPALUA...
2U158
1
ASSEMBLY..., COVER..., BACK..., LIQUID CRYSTAL DISPLAY..., 15.4, 8500
303ED
2
SCREW..., M2.5X12, PHILLIPS HEAD..., THREAD FORMED..., BCS
4270E
9
Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
4911U
6
SCREW..., 2.5X6, K SCREW HEAD..., MACHINE SCREW..., CADMIUM PLATED STEEL...
4W401
2
COVER..., SCREW..., PLASTIC..., NOTEBOOK..., LINDBERGH AND KAPALUA...
6W052
6
COVER..., SCREW..., BUMPER..., RUBBER..., NOTEBOOK..., LINDBERGH AND KAPALUA...
9T971
1
ASSEMBLY..., BEZEL..., LIQUID CRYSTAL DISPLAY..., 15.4, 8500
W0990
2
SCREW..., M2.5X4.5X1.5, SHOULDER..., SILVER...
Y0316
1
LIQUID CRYSTAL DISPLAY..., Wide Extended Graphics Array..., NO-SPWG, 15.4, SAMSUNG...
Y4572
1
ASSEMBLY..., BASE (ASSEMBLY OR GROUP)..., BOTTOM..., BROADCOM CORPORATION..., 8600, COST REDUCED...
R7619
0
Service Charge, Software       Robinson Nugent, 7.3, Low       Encryption, Inspiron
T7295
1
KIT..., COMPACT DISKETTE..., SRN, 7.3, LOW ENCRYPTION...
W7224
0
Service Charge, Software, Drive Letter Access, 4.9
00009
2
INFORMATION..., GENERIC..., PART NUMBER...
00009
2
INFORMATION..., GENERIC..., PART NUMBER...
H6015
0
Service Charge, Software       WP-PRDCT-STE12, ORIGINAL EQUIPMENT MFGR...., ENGLAND/ENGLISH...
T7166
1
Kit, Software, WP-PRDCT-STE12   English, V2
0E779
0
Information, WindowsXP
C5245
0
SERVICE CHARGE..., OPERATING SYSTEM..., SUN-JRE INSTALLER
C7969
0
Service Charge, Software       Windows XP, DT-CLEAN-ADD
C8099
0
INFORMATION..., IE@V, 62900
C8107
0
INFORMATION..., DIRECT X (@V)..., 90003
D5663
0
INFORMATION..., SUN@V, 14203
J1680
0
Service Charge, Operating      System, Windows XP, Date        Stamp
P5707
0
Service Charge, Operating      System, WXPHSP2, 128, English
R0920
0
Service Charge, OPERATING SYSTEM..., Windows XP  Windows 2000, Direct-X
T2673
0
Service Charge, Operating      System, Windows XP             OCA-MARKER
U7670
1
LABEL..., CERTIFICATE OF AUTHENTICITY..., WINDOWS XP HOME..., V#2004
W2187
0
Service Charge, Operating      System, WXPSP1, Parity-Port
X8001
0
Service Charge, Operating      System, MSI_INSTALLER
F0281
1
Label, Intel, Inside, Centrino
H4165
0
Service Charge, HYPERTEXT MARKUP LANGUAGE..., Intel2200, Wireless, Inspiron
J4112
0
Service Charge, Driver, Intel   2200, Wireless, Inspiron
K3444
1
CARD (CIRCUIT)..., NETWORK..., MINI PCI CARD..., INTEL2200, NOT APPLICABLE...
K4075
0
Service Charge, Utilities, Intel2200, Wireless, Inspiron
Y4330
1
LABEL..., REGULATORY..., MINI PCI CARD..., INTEL2200, GENERIC...
00159
0
INFORMATION..., 1ST BOOT, HARD DRIVE
0T673
1
HARD DRIVE..., 60GB, I, 9.5MM, 4.2K, IBM-MRGA
2864D
5
Screw, M3X3, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
6X610
1
ASSEMBLY..., CARRIER..., HARD DRIVE..., Lindbergh...
8267R
1
Connector, Header, 2X22, FEMALE..., 2, Short, Gold, 35K, Third Height, CHIP SET...
J8586
0
INFORMATION..., MCAF-SCTY, 6.0, ROYALTY, ENGLAND/ENGLISH...
K8631
1
Kit, Software, MCAF-SCTY, 6.0    Compact Disk Drive, English
M8059
0
Service Charge, Software       MCAF-SCTY, 6.0, 15MO, English
M8192
0
Service Charge, Software       MCAF-SCTY, UPDATES
57154
0
Service Charge, Software, Windows 98, Fully Integrated   System Test
58548
0
INFORMATION..., SOFTWARE..., STUFF, 10MB
8T512
0
Service Charge, Software, Utilities, Inspiron 8500
H7736
0
Service Charge, Software       Utilities, DRVRESET1.0
H8412
1
Kit, Software, Overpack, WXPHSP2 Compact Diskette              W/Documentation English
J7624
0
Service Charge, Software       ELECT-OWNR-MNL, 8600
P2720
0
Information, DirectX, 90002
R0879
0
Service Charge, Operating      System, Windows XP, Q330512
X1315
0
Service Charge, Software, Audio Inspiron, 8600
X1316
0
Service Charge, Software, HELP  Inspiron, 8600
X1317
0
Service Charge, Software, LAN   on Motherboard, Broadcom       Corporation, Inspiron, 8600
X1319
0
Service Charge, Software       Notebook, System, Software      8600
X4165
0
Service Charge, Software, DELL  Open Manage Client            Instrumentation, Extra Lite..., 7.1, INSPIRON...
Y1263
0
Service Charge, Software       Quick-Set, Inspiron, 8600
Y1264
0
Service Charge, Software, Intel Mobile-Chip Set, Inspiron, 8600
Y1265
0
Service Charge, Software, Touch Pad, Inspiron, 8600
Y1266
0
Service Charge, Software       LOM-DIAG, Broadcom Corporation Inspiron, 8600
Y1267
0
Service Charge, Software, EDOC  Network Interface Card, BCOM   Inspiron, 8600
Y1268
0
Service Charge, Software, EDIAG Inspiron, 8600
6337P
1
LABEL..., SVC TAG/EXPRESS CODE, LATC
9J060
1
LABEL..., MICROSOFT..., WINDOWS XP..., DESKTOP...
D5685
1
PIPE..., HEAT, METAL..., 6MM, LINDBERGH AND KAPALUA...
G5361
1
PROCESSOR..., 80536, PENTIUM M DOTHAN..., Pentium M Dothan, 1.5GHZ, 2 MEGB, 400FS..., PLASTIC GRID ARRAY..., B1
W2565
1
ASSEMBLY..., COVER..., HINGE..., 8600

9 Legend

 • 

16.1K Posts

November 8th, 2012 00:00

While it is pretty cryptic.

NV34 64 MB = nVidea GeForce FX5200 (that is your Video)

BCM 94154M = Broadcom v.92 56k Modem (that is your modem)

Intel 2200 = Intel 2200BG Network Card (that is your wireless card)

You should update to the latest Service Pack before installing Dell System Software. I assume you are using a newer Dell XP Home Reinstallation CD (which is okay to do) as the CD with your system only had Service Pack 1.

With regards to driver installation. Install the following in order:

Operating System Updates

Windows XP Standalone Service Pack 3 

Internet Explorer 8 (optional/recommended)

Windows Media Player 11 (optional/recommended)

Microsoft .NET Framework Version 2.0 (sometimes needed for video driver)

Microsoft .NET Framework Version 3.0 (sometimes needed for video driver)

Microsoft .NET Framework Version 3.5 (sometimes needed for video driver)

Microsoft .NET Framework Version 4.0 (sometimes needed for video driver)

BIOS

A14 http://ftp.dell.com/bios/I8600A14.exe (take care when updating the BIOS/you can skip the update if you wish)

Security

Microsoft Security Essentials (optional/recommended)

Microsoft Security Essentials Latest Definition (32 bit) (optional/recommended)

System Utilities

Dell Notebook Software http://ftp.dell.com/utility/R96945.EXE

Chipset

Intel Chipset http://ftp.dell.com/chipset/R58370.EXE

Video

nVidia GeForce FX Go5200 http://ftp.dell.com/video/R105340.EXE 

HTML http://ftp.dell.com/video/R68231.EXE 

BIOS http://ftp.dell.com/video/BR83592.exe

Communications

Broadcom Modem http://ftp.dell.com/comm/R58028.EXE

Broadcom HTML http://downloads-us.dell.com/comm/R58275.EXE

Network - Ethernet

Broadcom 440x Driver http://ftp.dell.com/network/R86360.EXE 

Network - Wireless Card

Intel PRO 2200BG http://ftp.dell.com/network/R155386.EXE 

Intel PRO 2200BG HTML http://ftp.dell.com/network/R85950.EXE

Audio

Sigmatel http://ftp.dell.com/audio/R90698.EXE

Input

Alps Glidepoint http://ftp.dell.com/FOLDER00238830M/2/R89598_5K9CG_SETUP_ZPE.exe 

Application

Dell Quickset http://ftp.dell.com/app/R130907.EXE 

For installation of the OS updates run the .exe straight from the USB flash stick.

For updating the BIOS, copy the file to the desktop and remove the USB and all attached devices (i.e. just have the laptop and the AC adapter). Be aware that a failed BIOS update can effectively kill the system. Before deciding on whether to do a BIOS update (which can sometimes increase overall system performance). You should check your BIOS revision at the Dell splash screen when powering up your computer.

When you power up your Dell system, you will get the Dell BIOs screen:

On this screen is the model number and the BIOs revision. Axx, i.e. A01, A02, ..., A12 etc. A14 is the latest if you already have A14 then there is no point in updating.

Ensure you have the AC adapter plugged in and the battery to at least 50%.

Once you have removed all USB devices and closed down any programs. Run the I8600A14.exe file and your computer should automatically restart and update the BIOS. Do not force a restart or a shutdown as this will kill your system.

For installation of the other system drivers

Running the .exe file Rxxxxxx should extract the driver to C:\Dell\Drivers\Rxxxxxx and then run the installer automatically.

For some older systems the drivers will have individual instructions which you will need to follow. e.g. you will have the driver open in internet explorer Window and be prompted to click run. Judging by the age of your system this is likely the case for many of your drivers.

Unfortunately often no installer runs and the file just extracts. To actually install the driver you will need to navigate to the folder where the driver extracted to and run any setup.exe files. Many users think they have installed the driver when they haven't.

We will take for example R114079 the chipset driver for my Latitude D820. Double click the downloaded .exe file.

Select Continue

Select OK.

Select yes.

Select Ok. At this stage the setup should start and you should follow through with the installation. If it does not the driver is not installed. Most installers automatically run; in the case of those that don't one would have to go to C:\Dell\Drivers\R114079 (you will have to go to the number of your driver) and click setup.

Follow through with the setup.

Usually a series of clicking next, next, finish and then rebooting.

I usually tell it not to reboot until I install all the drivers it is faster this way and always worked for me however it is probably best to reboot when prompted.

Once all drivers are installed check the device manager

November 8th, 2012 09:00

Under the VIDEO category, BIOS, I'm getting a request to insert a FLOPPY in drive E which will be written over.

I have no FLOPPY drive.

Now what?

9 Legend

 • 

16.1K Posts

November 8th, 2012 11:00

Skip the Video BIOS update it isn't mandatory.

Actually use this file instead it is the same update http://ftp.dell.com/video/R83592.EXE. It is a .exe and shouldn't require a floppy drive. Again take the same precautions as before with the BIOS update.

9 Legend

 • 

16.1K Posts

November 8th, 2012 11:00

Skip the Video BIOS update it isn't mandatory.

9 Legend

 • 

16.1K Posts

November 8th, 2012 13:00

Follow the instructions here: support.microsoft.com/.../943144 I don't know why that happened for you.

November 8th, 2012 13:00

One more time...

I'm getting a wups2.dll missing message. Can't do MS updates at all and IE is really slow...some pages won't finish loading.

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