Start-up DLL error message

Question

Hello everyone, Today when I restarted my Inspiron 1721 laptop to install a few updates, and I got this error message: Error loading c:\windows\system32\yqfprhqr.d1l The specified module could not be found (the message is not exactly the same, I wrote what I remembered, only the location is 100% correct). Can anyone help me with this? Thanks in advance.

Rebel9 · Answer

Have a look here.

LaraYokoshima · Answer

I ran the TrendMicro virus scanner, it detected the malware and it cleaned it, but after restarting, I got the same message. I checked the registry and the folder where the problem was, and I couldn't find any traces of the malware, which means it's been deleted, but I keep getting the same error message.
Any ideas? Thanks.

Rebel9 · Answer

Obviously the virus scanner didn't clean everything. Have you looked at the Solutions page in the article and followed all of those instructions as well?

LaraYokoshima · Answer

I did, but I will try again... I even started the laptop in safe mode, but still couldn't find the right registry key. I am going to scan the computer again.

Windows General

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