Started with failed checkpoint, NOW 'dump of physical memory'

Question

I have a dimension 2400 windows xp sp2 with no floppy drive, I have a cd-rom and a plextor dvd-rw. I did some minor upgrades to my system and everything seemed fine until two days later. This is what I have done... I updated the driver for my plextor dvd-rw because it was not working. Then I updated the driver for my soundcard because the speakers weren't working. I then installed a canon all in one printer. Everything was working in fine and then I restarted my computer one morning and got a message that said 'diskette drive 0 seek failure' A few times it would eventually boot fine. Then it added the message 'previous attemps at booting system failed at checkpoint [USBd] diskette drive 0 seek failure' NOW it will say all of the above and if left alone it goes to the 'Blue screen of death' This is the Tech info on the blue screen ***STOP: 0x0000008E (OxCOOOOOO5, OxBFA06904, 0xF6F6C848, 0x00000000) *** ialmdev5.DLL - address BFA06904 base at BFA02000, Datestamp 42b8abod Beginning dump of physical memory...blah blah blah Prior to writing this, I did go into BIOS and check for it to boot up by hard drive, and left it checked on the cd-rom. I am wondering if I should uncheck the cd-rom. I looked up the default BIOS and made sure everything else was what it should be. I unchecked the 'floppy drive A' because I do not have one. Not sure if anyone can help me get all of this back to Norm but I sure would appreciate any help!!! I have over 300 football pictures for my sons team I am needing to save to a dvd ASAP....now I'm sweating it!!

plt63640 · Answer

You could be looking at a possibility of bad memory. An easy way to check is to run the built-in Dell diagnostics. Hit the F12 key before the Windows splash screen to access it. Run the tests and it will help you identify where the problem area is, and provide appropriate error codes that you can give to a Dell customer support rep.

RoHe · Answer

Start here and go to Drivers&Download page for this model PC. Find the chipset driver and download it onto your desktop. Shut down normally and reboot in Safe Mode (F8 before XP starts to load).

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

Double-click on the chipset file you downloaded to install it. When it's done, shut down normally and reboot.

When was last time you replaced the battery on the motherboard?

Ron

Message Edited by RoHe on 11-08-2007 03:21 PM

Bronxgodzilla · Answer

Tisdalex While I cannot confirm that the others have said, and I hope they are correct, appears to me your most immediate action is to get those pix off your hd asap & fix the machine afterwards. forget about burning CD if you have driver problems -- send them somewhere ie your domain or someone's domain (heck, I will even give you a directory on my server) -- this at least potentially uses least amount of walking around bad memory or blocks on the hd -- do you have FTP software? I can set you up a temp dir on my server and make a CD for ya -- or just keep there safe.   Let me know.   Barry

tisdalex6 · Answer

@RoHe wrote:
Start here and go to Drivers&Download page for this model PC. Find the chipset driver and download it onto your desktop. Shut down normally and reboot in Safe Mode (F8 before XP starts to load).

http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

Double-click on the chipset file you downloaded to install it. When it's done, shut down normally and reboot.

When was last time you replaced the battery on the motherboard?

Ron

Message Edited by RoHe on 11-08-2007 03:21 PM

I have never changed the battery on the motherboard. I didn't even know you should do that. Duh! lol Is that something I have to order from Dell or pick up at local retail? I was able to operate in Safe Mode and copy my pictures to a external hard drive. Thanks for offering the help with that. I can not get online to download anything either. There is however something that I noticed while in safe mode.... my computer thinks that I have installed new hard ware. there is a yellow question mark on "Media controller" in the device manager. I have seen a lot of talk that this is related to my soundmax card. It is strange that I had just updated the driver for the sound device. I have tried to uninstall this "media controller" but everytime I reboot the system it finds it again. I tried to rollback the driver for the soundmax but it says that there is not one saved. I'm going to try to install an update for the chipset and see what happens. Any other suggestions would be greatly appreciated. I can operate in Safemode only...it goes to the Blue "Dump" screen if I don't hit F12.

RoHe · Answer

Probably a standard 2032 lithium coin battery, but check your documentation to be certain. You can find them at Walmart, Target, RadioShack, etc for $2-$3.

Sounds like you have driver issues. If this started fairly recently, use System Restore to go back to latest available date before you did the driver update. Personal files won't be affected, but you will have to reinstall any software or Microsoft updates that were originally installed after the date used for the restore.

If that doesn't do it, look on the download page for the soundmax driver. Uninstall soundmax in Device Manager and reboot. When you get the new hardware wizard, install the driver downloaded from the Dell site.

Ron

Windows General

Started with failed checkpoint, NOW "dump of physical memory"

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