Startup Error

Question

I went on a deleting binge a while ago so that I could run disk defragmenter on my computer, and deleted a file that was needed so my computer could run (I thought I knew what I was doing, but then I messed up.)  I've updated my OS (to system pack 2) since I got my computer, so I need to know how to fix it without loosing ALL of my files. Is it possible, or would I be best just buying a bundle of CDs and loading it back on?

Denny Denham · Answer

Schwrtzman,

If the missing file is a Windows system file you may be able to replace it using System File Checker. Go to Start|Run, enter sfc /scannow and click OK. There is a space before the /scannow. You may be prompted to insert your Windows XP CD (and it may require a slipstreamed CD with all of XP through SP2 in order to run to completion).

Schwrtzman · Answer

This did not work.  The file was deleted from somewhere in the doccuments and settings folder, I believe in the default user files.  Now whenever I login ot my computer I get an error from Windows explorer, and then sometimes from dr watson postmortem...  I can operate some programs, such as my Avant Browser, but Word and Powerpoint and such will not function.   It's quite distressing, all I can see is my desktop background, no start menu, I can get windows task manager to work though, don't know what that means

Denny Denham · Answer

Schwrtzman, What is the exact error message you receive?

Schwrtzman · Answer

Windows Explorer has encountered a problem and needs to close

AppName: Explorer.exe

Appver:6.0.2900.2180

ModName: Unknown

modver: 0.0.0.0

Offset:009ed428

DrWatson PostMortem post mortem debugger has encountered a problem and needs to close.

I called DELL and Dell run a diagnostic which passed. case# 118272945

I am curious onto how did you help this person previously?

Thanks

Lucy

Original Message Edited by Schwrtzman on 10-23-2005 01:01 AM

lucyoioioi · Answer

I am getting the same start up error,

Windows Explorer has encountered a problem and needs to close

AppName: Explorer.exe

Appver:6.0.2900.2180

ModName: Unknown

modver: 0.0.0.0

Offset:009ed428

DrWatson PostMortem post mortem debugger has encountered a problem and needs to close.

I called DELL and Dell run a diagnostic which passed. case# 118272945

I am curious onto how did you help this person previously?

Thanks

Lucy

Original Message Edited by Schwrtzman on 10-23-2005 01:01 AM

lucyoioioi · Answer

This is the exact error message I am getting could you please guide onto what I should do next? Lucy

harry1234 · Answer

Is this issue falling through the cracks? Or is it that no one knows how to resolve it?   Same problem. Same error message. If anyone knows anything about this Dr. Watson Postmortem debugger... please respond.  I did find some information on what to do about it on another website... I'll have to look for the printout. The 'fix' was extensive and I'm not sure if I should try it or hand it over to a professional.

Windows General

Startup Error

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