Unsolved
This post is more than 5 years old
11 Posts
0
18709
December 7th, 2005 23:00
Twain Driver won't install, getting error message HELP
I am trying to download a Twain driver on my Dell Dimension XP Media Center, but I keep getting an error message. "Autorun.exe has encountered a problem" Any Ideas???
Tammy


tmassagetherapy
11 Posts
0
December 8th, 2005 05:00
Tony,
Thanks for replying to my question. The Twain driver is for a small digital camera. Yes I do get the error when I insert the cd for the camera. I have also tried to go on the disk and install the driver. I also received an error message. I was able to retrieve the software. But I don't really care for that anyways. I also have tried to use the wizard, but it can't find my driver, even on the internet. The driver is autorun.EXE. Does this mean anything? There wasn't any .INF on the cd.
Tammy
tmassagetherapy
11 Posts
0
December 8th, 2005 05:00
Forgot something. My picture cd automatically runs. Is this an autorun, or autoplay? Or are these things the same thing? If my picture cd runs does that mean my autorun is fine?
tammy
tgsmith
2.9K Posts
0
December 8th, 2005 05:00
Tammy,
The error you received usually means registry entries for the application already exist.
I assume you receive the error when you insert the appliciation CD in your CD or DVD drive. Am I correct? Just exactly what type of Twain driver are you trying to install? I can't imagine XP Media Center needing any kind of Twain driver.
Usually, if Autorun gives an error, you can manually start the setup by opening the Autorun.inf file with Notepad. Find the file name and location it is trying to execute; i.e., setup. Click on Start|Run. Type d:\setup (or whatever the CD drive letter,subdirectory, and file name is) and click OK.
Tony
tgsmith
2.9K Posts
0
December 8th, 2005 12:00
Tammy,
Autorun.exe is an application (program) that runs automatically. Autorun.inf automatically loads and executes one or more programs or instructions. Autoplay basically means that when a CD or DVD is inserted the drive automatically looks for an executable instruction such as an autorun.exe, an autorun.inf, music track, or video. Since your picture CD runs, your autoplay is fine. However, your camera CD's autorun.exe is having a problem executing successfully.
Now, back to the problem. Please give make and model of camera and how it attaches to your computer (USB, Firewire, etc.).
Tony
Message Edited by tgsmith on 12-08-2005 09:13 AM
tmassagetherapy
11 Posts
0
December 8th, 2005 17:00
tmassagetherapy
11 Posts
0
December 8th, 2005 21:00
Thank you Tony, that explains alot. I will try that and get back to you.
Tammy
tgsmith
2.9K Posts
0
December 8th, 2005 21:00
Tammy,
You can download the Vivitar 35 twain driver (Same as one on your CD) from here:
http://members.driverguide.com/matches.php?h=88b46dff4437c4f2d50f4df21c968d8c&ids[0]=547031&ids[1]=547032&cid=1128&model=ViviCam+35&pg=1
Driverguide.com requires that you login. Just login as drivers. Password is all . The Driverguide member who uploaded this from his original Vivicam 35 CD says it is supposed to work with Windows XP. He is correct that the driver is not on Vivitar's web site. I looked. Download the driver to a folder on your hard drive. Then unzip it to that same folder. If you don't have Winzip you can download it from www.download.com. Look for a setup program such as setup.exe or install.exe. Once the driver is loaded, you should be able to access it through Windows XP Movie Maker or the Scanner and Camera Wizard.
The Arcsoft software on your CD can probably be loaded separately. Skip that autorun junk. Right click on Start. Left click on Explore. Navigate to your CD drive. Look through the folders for one named Software or Arcsoft. In that folder look for setup.exe or install.exe. The Arcsoft software is worth the $20 bucks you paid for the camera.
Incidentally, most USB cameras are seen as storage devices by Windows XP. The Vivicam 35 apparently is not. That is why it requires a Twain driver.
Let me know if you get it working.
Tony
Message Edited by tgsmith on 12-08-2005 06:43 PM
Message Edited by tgsmith on 12-08-2005 06:59 PM
tmassagetherapy
11 Posts
0
December 8th, 2005 22:00
that is so funny you say that, they have given me the run a round. But they just called like 20 mins ago and finally sent me (after 5 tries) a zip file (driver). But now I am trying to get that winzip. Haven't used that in years..lol.
tammy
tgsmith
2.9K Posts
0
December 8th, 2005 22:00
tmassagetherapy
11 Posts
0
December 8th, 2005 22:00
Tony quick question. I went to the downloads site you gave me and was about to download winzip, when I saw user feedback and they said to get winrar instead. What do you think? Didn't winzip use to be free?
Tammy
tmassagetherapy
11 Posts
0
December 8th, 2005 22:00
tmassagetherapy
11 Posts
0
December 8th, 2005 22:00
tgsmith
2.9K Posts
0
December 8th, 2005 22:00
Message Edited by tgsmith on 12-08-2005 07:13 PM
tgsmith
2.9K Posts
0
December 8th, 2005 23:00
Tammy,
The Winzip you download will be an evaluation version. Adequate for almost all needs. Winzip encourages you to purchase their product after evaluating it. Winrar is similar to Winzip. Different strokes for different folks. Whichever one you wish to use is fine.
Tony
tmassagetherapy
11 Posts
0
December 9th, 2005 17:00
Thank you Tony for all you help. I got the camera hooked up and working. Now I just need to figure out why I can't download that other program. Have a Great Holiday.
Tammy