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October 12th, 2013 18:00
Unmountable_boot_volume Blue Screen
My husbands pc is giving us the following when turned on
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
UNMOUNTABLE_BOOT_VOLUME
If this is the first time you've seen this error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to be sure you have adequate disk space. If a driver is
identified in the Stop message, disable the driver or check
with the manufacturer for driver updates. Try changing video
adapters.
Check with your hardware vendor for any BIOS updates. Disable
BIOS memory options such as caching or shadowing.
If you need to use Safe Mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x000000ED(0x8679A900, 0xC0000006, 0x00000000, 0x00000000)
Nothing we try seems to work. Is there anyone out there that can
PLEASE HELP!
ieee488
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October 12th, 2013 20:00
probably a failing/failed hard drive
reboot if you can and hit F12 to access Dell Diagnostics
DELL-Allan D
6 Operator
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2.6K Posts
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October 15th, 2013 14:00
Hello Grammy56,
Please try the suggestions mentioned in this article (Under Table of Content, Click the error code 0x000000ED and the steps mentioned under Point # 3, Things to Check).
As Ieee488 has suggested, please run the PSA Diagnosticsas it could be a faulty hard drive. You may also refer to this video on how to run the PSA Diagnostics: http://dell.to/18woC5M.
Please write back with your findings.