Updates from Microsoft won't download

I am not totally sure I understand your question - the system appears to be downloading them & then when it appears it is done - I get download failed for every update.

Are you choosing from the options listed? There's only two options. Express & custom. Express should automatically do it for you. And custom will allow you to manually accept install or any updates.

what I know is only microsoft products that is already installed in your computer would get updates, otherwise it will fail to update. go to microsoft update and go to you FAQ it might give you some info. It has troubleshooting tips.

jeanninejm,

Do a search for Windows Update.log (it's in C:\Windows) on your system. See what errors are listed for the last attempt you made at installing Windows Updates and post them here.

I've tried it both ways - I usually use express - but once that failed multiple times - I tried custom.

Neither works

what I know is only microsoft products that is already installed in your computer would get updates, otherwise it will fail to update. go to microsoft update and go to you FAQ it might give you some info. It has troubleshooting tips.

Is this what you asked for??

2005-12-27 20:19:52 16956 3328 DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-27 20:19:52 1668  9c DnldMgr ***********  DnldMgr: New download job [UpdateId = {19BE7AEC-E02B-4F0A-B7A7-EAB0E2351528}.100]  ***********
2005-12-27 20:19:52 1668  9c DnldMgr   * Queueing update for download handler request generation.
2005-12-27 20:19:52 1668  9c DnldMgr Generating download request for update {19BE7AEC-E02B-4F0A-B7A7-EAB0E2351528}.100
2005-12-27 20:21:22 1668  9c DnldMgr FATAL: BITS service was not fixed up and thus CCI was not reattempted. (hr = 80080005)
2005-12-27 20:21:22 1668  9c DnldMgr FATAL: Failed to connect to the BITS service; unable to start new downloads or interact with existing download jobs. (hr = 80080005)
2005-12-27 20:21:22 1668  9c DnldMgr FATAL: DM:CAgentDownloadManager::GetDownloadDataAndHandler: GetBitsManager failed with 0x80246008.
2005-12-27 20:21:22 1668  9c DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GetDownloadDataAndHandler failed with 0x80246008.
2005-12-27 20:21:22 1668  9c DnldMgr Error 0x80246008 occurred while downloading update; notifying dependent calls.
2005-12-27 20:21:22 1668  9c DnldMgr WARNING: Extended error for reported error 80246008 = 80080005
2005-12-27 20:21:22 1668  9c DnldMgr WARNING: Extended error for reported error 80246008 = 80080005
2005-12-27 20:21:22 16956 3328 DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-27 20:21:22 16956 3328 DtaStor Update service properties: service registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2005-12-27 20:21:22 1668  9c Agent *********
2005-12-27 20:21:22 1668  9c Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdates]
2005-12-27 20:21:22 1668  9c Agent *************
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {9630A8B1-BD35-49CD-A1AF-47C765E19EDE} 2005-12-27 20:01:31-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 MicrosoftUpdate Success Software Synchronization Agent has finished detecting items.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {A80CAF08-EEEE-45EA-B7C6-2F211FE21260} 2005-12-27 20:03:20-0600 1 161 101 {AE76FA20-B794-4E9C-8554-7A00C8153E27} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {C17BB54D-4DCE-436E-BF83-9743C80C3A1D} 2005-12-27 20:04:50-0600 1 161 101 {AE9F992A-D0A6-44FF-BFC2-CB87ACCF701B} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {8A538480-AC7D-44E9-8CE5-32777D5FB648} 2005-12-27 20:06:20-0600 1 161 101 {B5503E2C-ADAF-494B-B3F7-15E893F84273} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {37923C2B-6F3D-4169-AD76-2A6BB5415835} 2005-12-27 20:07:50-0600 1 161 101 {E9497F41-3D87-4237-AF23-A44A93B28D13} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {F2155719-6759-49F0-A420-F690735AB5D4} 2005-12-27 20:09:20-0600 1 161 101 {6D5B814E-201C-4F9B-965A-6672F85CEB9A} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {AD81F037-B9F0-46AE-842A-F59972501926} 2005-12-27 20:10:50-0600 1 161 101 {B00FE76D-8C87-48A2-9D5D-FD2D1336698C} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {1FB8190C-7C66-4B1B-B1FF-3175B0BBFEE6} 2005-12-27 20:12:21-0600 1 161 101 {5082F26E-D267-4FEC-BF20-DEE345098433} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {C8BF8A3E-B38A-432C-BE5B-F0B543A52849} 2005-12-27 20:13:51-0600 1 161 101 {EE49A276-D4AE-4C9E-829E-7901D10055E0} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {90D3DB2B-E1AC-4910-BC1B-1F3D39D6703F} 2005-12-27 20:15:21-0600 1 161 101 {E0A7FC7E-FF6E-4559-990B-4B4A01F0AD39} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {9B23BE98-31CB-434E-861B-609D266DFC2C} 2005-12-27 20:16:51-0600 1 161 101 {B7C71E84-3A27-4458-B3E5-98512AA5EF36} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {C2CE1FF8-3263-4AD0-9744-353C09761459} 2005-12-27 20:18:21-0600 1 161 101 {88ECB294-6967-4250-BCB7-8C37B83915A8} 101 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668  9c Report REPORT EVENT: {11A665C9-4688-417A-8FCA-E6E189E8F2A4} 2005-12-27 20:19:51-0600 1 161 101 {923E52D0-B0B7-48A5-9C4D-C0741AD4B53F} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 20:21:22 1668 19c AU >>##  RESUMED  ## AU: Download update [UpdateId = {9197DADA-DE1C-420F-B558-E7018602E960}]
2005-12-27 20:21:22 1668 19c AU   # WARNING: Download failed, error = 0x80246008
2005-12-27 20:21:22 1668 19c AU #########
2005-12-27 20:21:22 1668 19c AU ##  END  ##  AU: Download updates
2005-12-27 20:21:22 1668 19c AU #############
2005-12-27 20:21:22 17924 30ac AUClnt AU client got new directive = 'Shutdown', serviceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, return = 0x00000000
2005-12-27 20:21:27 1668 19c Report REPORT EVENT: {DA2768CB-254C-4477-BDE0-AB13779B8F04} 2005-12-27 20:21:22-0600 1 161 101 {9197DADA-DE1C-420F-B558-E7018602E960} 100 80246008 AutomaticUpdates Failure Content Download Error: Download failed.
2005-12-27 22:08:57 1668 19c Report Uploading 11 events using cached cookie, reporting URL = http://stats.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
2005-12-27 22:09:09 1668 19c Report Reporter successfully uploaded 11 events.

jeanninjm,

There isn't a lot in that log that helps, but there is one item that might. See the file registration commands in the last post by harryhoudini in this thread. It's a guess, but it might help.

Hey - I recognize something here - I also had used Norton Removal tool SymNRT

I however don't understand how to make a BAT file to register the following:

regsvr32 oleaut32.dll
regsvr32 jscript.dll
regsvr32 vbscript.dll
regsvr32 msxml.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 cryptdlg.dll

Is this what I need to do?

I am hearing more & more bad things about Norton - I switched to Panda & find it works much better....but obviously when I deleted Norton w their tool it messed up my system.

jeanninejm,

You don't need a batch file. Simply go to Start|Run, enter cmd and click OK. At the command prompt enter those commands, one at a time. After each one you should see a message confirming that the file has been registered.