User Profile cannot be loaded

Question

Since last night I am unable to get onto my windows account.  I have 32 bit Vista and everytime I type in my password and hit enter I get a message saying User Profile cannot be loaded.  I don't know what to do and I have run a couple of computer diagnostics off of the main boot page and it says my memory, and hard drive are fine.   I only have the one user account on my computer.   Unfortunately the CD rom that came with my laptop no longer works due to vista and dell issues.  Sony Nec.  So I have an external one but don't know if that will work to get me up and running.??

Mage1345 · Answer

I got in with safe mode and tried to do go for a reboot from 11/28 but again it says cannot load user.

mombodog · Answer

First try using F8 at the Dell logo screen at boot time, see what options are available in the F8 menu,   http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=28C12E6D3AE7A6DCE040A68F5B287EA7&c=us&l=en&s=dhs   there will be an option for 'factory image restore' during the wizard, DO NOT use this, it will wipe all your data, Be sure to choose 'system restore' then choose a restore date before the problem occured.

Mage1345 · Answer

Would this have been caused by recent windows updates?  Because I have not had much success in the last two days with being able to get the updates to upload properly then it said it did upload finally, and now it doesn't work.  BUt I am working on a system restore from 3 days earlier.

mombodog · Answer

'Would this have been caused by recent windows updates? '   Possible? Yes, Do I Know for sure? No.

Mage1345 · Answer

my computer is up and running again.  What do I need to do to keep it up and running?

Mage1345 · Answer

my computer says the back up failed. and i cannot create an new user but I can delete the current user, but I am unsure of what will happen if i do

mombodog · Answer

Can you create a new user account while in safe mode? with admin rights.

Windows General

User Profile cannot be loaded

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