User log off/computer shut down

Question

I set my computer up with four users. System seams to lock up when attempting to log off individual users. Screen will go blank and will not recover. Any ideas?

saurabh kurichh · Answer

This behavior occurs if you install some versions of Norton Antivirus 2003. The ccApp.exe program causes this behavior. The ccApp.exe program is loaded at startup.   lets try sumthing to work it out ..   1.Click Start, and then click Log Off.2.Click Switch User.3.Click Turn off .4.Click Turn Off or click Restart.5.At the prompt that warns that other people are logged on to this computer, click Yes.   this works only if u have fast switching enabled on the computer.. if u don't let me know..   u may also try the following   switch users via the task manager   also let me know is u have  LAN connection ..

Windows General

User log off/computer shut down

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