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2 Bronze

VISTA SP1 Update completes 100% but then fails and reverts

On 7/12/08 Windows Update decided to apply SP1 to my VISTA Home Premium installation (on Dell Dimension E520).

After a couple of hours everything seemed complete (Step 3 of 3 100%).  The process hung for about 15 mins, then said,

Service Pack did not install. Reverting changes.

Another hour or two later I was back where I started.  I let it have another go and exactly the same happened again - and there were no error messages!

One could obviously rant for hours about the stupidity of Microsoft programmers letting a process go so far and take so long before checking for any problems ... but does anyone have any ideas how to progress my situation.  (I have had to turn off Windows Updates to avoid it having another go every time I power down.)

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6 Replies
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Community Manager
Community Manager

Re: VISTA SP1 Update completes 100% but then fails and reverts

JohnBatchelor,

Thank you for using the Dell Community Forum.

I cannot say what happened exactly. The way I installed the SP on my system was to download the SP to my desktop and then clicked on it to install. It seemed to work better that way for me. Perhaps someone may chime in with more information.

 



 

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5 Rhenium

Re: VISTA SP1 Update completes 100% but then fails and reverts

I had this problem for 3 months when SP1 came out.You either have an out dated audio driver(this is the biggest cause of install failure).Or,you have your A/V and Firewall turned on,they all need to be turned off for the install.You could also possibly have an outdated driver on one of your peripheral devices.

E1705 T7400 2.16Ghz / Vista Home Premium SP2 / 17" LG WUXGA 1920 X 1200 / 4GB 667Mhz Geil Ram w/Heatspreaders / Western Digital Scorpio Black 500GB 7200RPM / 500GB 7200RPM My Book / Nvidia Geforce Go 7900GS 256MB / Toshiba DVD/CD+/-RW DL / Intel 4965 A/B/G/N / 355 Bluetooth 2.0+EDR / Pinnacle Pro HDTV USB Tuner / Pinnacle Ultimate HDTV USB Tuner / Sound Blaster Audigy Advanced MB / Sound Blaster X-Fi Extreme Audio Notebook / Logitech G51 Surround Sound Speakers / 2-NB-MA01 Notebook Coolers / 3D Mark06 5446 / Driver v.174.31 /

XPS M1730 Saphire Blue X9000 @ 3.2 / Vista Home Premium SP2 / 17" WUXGA 1920 x 1200 / Matshita BD\DVD Combo / 8GB 800Mhz Geil RAM / 500GB>200GB 7200RPM / 9800M GTX SLI / AGEIA PhysX Accelerator / Intel 4965 / 355 Bluetooth / 5700 Mobile Broadband / 3D Mark06 16250 /Driver 275.50 beta

XPS Gen 4 Desktop>being rebuilt

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5 Rhenium

Re: VISTA SP1 Update completes 100% but then fails and reverts

hi, Better off turning off the firewall, or booting into safe mode were you dont use a lot of drivers.

      

If my answer Was helpful?  Please let me know by clicking on the 'Did this answer your question' and clicking on the Yes button.  Thanks.


 

 

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Anonymous
Not applicable

Re: VISTA SP1 Update completes 100% but then fails and reverts

I take it you mean this:

.

Start - > Run -> Services.msc (Right click, Run As Administrator)

Look for Windows Modules Installer (trustedinstaller.exe). If it is not Automatic, set it to this and do a Stop/ Start. The service needs to be on Automatic for this to work.

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2 Bronze

Re: VISTA SP1 Update completes 100% but then fails and reverts

I have the same problem installing SP1.

You say I should set Windows Modules Installer to Automatic, but every time I do that it reverts to Manual on restart, even if I run services as administrator.

Now what?

Thanks.

-- Attila

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2 Bronze

Re: VISTA SP1 Update completes 100% but then fails and reverts

That sounds very sensible

I got some advice from Microsoft.  (Apparently they do offer advice on this issue, although they didn't offer any indication how to find an error message or explain why the process should wait till it is complete before deciding not to proceed.)

They proposed using a process called 'clean boot' (as distinct from Safe Mode).  It involved lots of turning services off and on and sounded rather scary.  Not at all appropriate for the domestic market.

I think I will try the various suggestions made on the forum, first.

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