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103 Posts
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778
June 4th, 2004 04:00
WINDOWS XP - RESTART BUTTON
Hi there,
Why is it my PC will shutdown when I click the 'Restart' button'?
I've been searching high and low for a solution thru the Search engines but to no avail. Thought u guys might have the answer to my problem(s). Thanks.
Ronnie
DIM 4300 / A06
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Denny Denham
2 Intern
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18.8K Posts
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June 4th, 2004 04:00
The only button on a Dimension 4300 is the power button. There is no "restart" button.
Ronnietkh
103 Posts
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June 4th, 2004 05:00
Denny,
Oops, I'm so sorry. Guess, you reli know your trade - nobody can hookwink you.
I'm referring to the 'Start' n ' Turn Off Computer' shown on the bottom-left of the screen, where it gives you three options, 'Standby', 'Turn Off' n 'Restart' in Windows XP. In the past, I could restart my PC by clicking the 'restart' 'button; but this time it shuts off my PC completely.
Ronnie
dunedin
2.7K Posts
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June 4th, 2004 12:00
Have you disabled anything in msconfig?
Windows Washer 5 has caused this problem.
maxd
2 Intern
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2.4K Posts
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June 4th, 2004 15:00
Ronnietkh
103 Posts
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June 4th, 2004 15:00
Thank you both for trying to help.
Did try to enable all the startup programs in msconfig but the problem still prevails, i.e. to say, clicking the 'restart' is as good as clicking the 'turn off' button. I can't recall deleting any program except downloading a freeware prior to this problem.
Ronnie
Ronnietkh
103 Posts
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June 4th, 2004 16:00
> Guess, you reli know your trade - nobody can hoodwink you.
Nobody doubts dat. The above statement was intended to be a compliment rather then... If it was miscontrued, pls 4give me. Many thanks, Maxd, for correcting my spelling.
Ronnie
Ronnietkh
103 Posts
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June 4th, 2004 16:00
Denny,
Thanks again. My PC is working fine now. I did a run on "SPYBOT" and rebooted.
Oops, the term 'rather then' should read 'rather than' (my typing is reli lousy).
A million thanks to all concerned.
Ronnie
Happy Days R Here Again!
Denny Denham
2 Intern
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18.8K Posts
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June 4th, 2004 16:00
If the problem were reversed (shutdown caused restart) Microsoft's KnowledgeBase could help, but like you I was unable to find anything relating to Restart causing a shut down. You might see if the "generic" fix for XP problems will make any difference. Run System File Checker (Start|Run, type sfc /scannow (space between "sfc" and "/") and click OK. That will replace any missing or corrupted Windows sytem files.