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February 4th, 2013 15:00

Windows 7 Service pack update failure

I have been trying to install the Windows 7 Service Pack 1 update and keep getting failure. (recent error code 80041002). Tried all their troubleshooting steps including turning off anti-virus. I have a Dell Inspiron Zino HD. Any help with this? Thanks!

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16K Posts

February 4th, 2013 15:00

Did you use the standalone file?

Service Pack 1 x64 English

Service Pack 1 x86 English

February 4th, 2013 17:00

I tried Service Pack 1 x64 English

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