The recovery media will restore the system to the condition it was in when you received it - OS and drivers included. Boot the system from the media and follow the prompts.
If it's just drivers you need to reload, those can all be downloaded from support.dell.com.
The problem is I cant boot from the UEFI OS, (Or the legacy) so I cant use system restore. When I boot from dvd, and try system restore it tells me to restart and select a version of windows to restore - so I restart and select the UEFI, it wont boot and I cant get to system restore.
Ive tried to 'reset' using the recovery disc, but it tells me a required drive partition is missing.
If I try a refresh, it says the drive where windows is installed is locked. Unlock the drive and try again.
If I try Install Windows from the recovery disc, it says some drivers are missing. (The recovery disc does not have these drivers on them)
Please, if theres a dell person reading this, can you please send me an installation dvd. Please, I just want to get this fixed, its been over a month now and I cant be bothered mining through hundreds of websites for "possible fixes". None of them have worked. I just want to reinstall windows
As long as the version of Windows 8.0/8.1 you have is not "Windows 8.1 with Bing" you can use the Windows Media Creation Tool to download a .iso and make a bootable USB:
ejn63
9 Legend
•
87.5K Posts
0
December 20th, 2014 10:00
The recovery media will restore the system to the condition it was in when you received it - OS and drivers included. Boot the system from the media and follow the prompts.
If it's just drivers you need to reload, those can all be downloaded from support.dell.com.
Acrisford
3 Posts
0
December 20th, 2014 19:00
The problem is I cant boot from the UEFI OS, (Or the legacy) so I cant use system restore. When I boot from dvd, and try system restore it tells me to restart and select a version of windows to restore - so I restart and select the UEFI, it wont boot and I cant get to system restore.
Ive tried to 'reset' using the recovery disc, but it tells me a required drive partition is missing.
If I try a refresh, it says the drive where windows is installed is locked. Unlock the drive and try again.
If I try Install Windows from the recovery disc, it says some drivers are missing. (The recovery disc does not have these drivers on them)
Please, if theres a dell person reading this, can you please send me an installation dvd. Please, I just want to get this fixed, its been over a month now and I cant be bothered mining through hundreds of websites for "possible fixes". None of them have worked. I just want to reinstall windows
Philip_Yip
9 Legend
•
16.1K Posts
0
December 21st, 2014 18:00
As long as the version of Windows 8.0/8.1 you have is not "Windows 8.1 with Bing" you can use the Windows Media Creation Tool to download a .iso and make a bootable USB:
http://dellwindowsreinstallationguide.com/download-microsoft-windows-and-office/download-microsoft-windows/download-windows-8-1-retail-and-oem-iso/
You can then boot from it and perform a clean install of Windows. See here:
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/a-clean-install-of-windows-8-1/
State your model of Dell for more assistance as you may need to prepare SATA drivers in order to see the HDDs/SSDs during installation.
Acrisford
3 Posts
0
December 22nd, 2014 14:00
Thanks Natakuc, I was told by someone else this wasn't an option, but I will give it a try and let you know